Bank Administrator-Transport Department

2 weeks ago


Bournemouth, Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

Job summary

Transport Booking Administrator

Part or full time on bank , ad-hoc hours, for shifts between to cover a 7 day week service.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Main duties of the job

The Transport Booking Team provide an essential service to staff requesting transport for patients being discharged or transferred from hospital. There is a vacancy for a bank transport booking administrator within this vibrant, fast paced environment. The postholder will contribute to the general daily activities of the team. The service operates 7 days a week and the team work flexibly to support the service.

To succeed in this role you will need excellent verbal and written communication skills, an understanding of healthcare, especially discharge planning, an ability to problem solve, a positive outlook, an ability to multitask in a busy environment and a attention to detail. A background of caring in a ward/ caring setting is essential.

About us

This is a really exciting time to join UHD We are a three site acute trust with 'university hospital' status, due to our partnership with Bournemouth University, delivering highly regarded health services to the county of Dorset, and beyond. We employ some 10,000 staff, with an ambitious £250m estates programme on the way to delivering state-of-the-art facilities to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty (AONB) with over seven miles of sandy beaches, you'll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we're also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations when service demands require it.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

Educated to GCSE standard to include English Language and Mathematics Grade C or above (or equivalent) Basic computer and keyboard skills NVQ Level 3 in Care

Desirable

NVQ Level 3 in Customer Service and Administration, or equivalent knowledge base.

Technical Skills Competencies

Essential

Good keyboard skills requiring high % of accuracy Experience in the use of Microsoft Office modules (Excel, Microsoft Word,) and experience in the use of databases.

Desirable

Knowledge of NHS Systems, CaMIS, EPR trained

Experience

Essential

Experience of clerical and administration duties in an office or similar environment Experience of working in a ward setting Competent in the use of IT; basic computer skills.

Desirable

Experience of working in a hospital or on reception and/or dealing with customers/range of different people.

Language Requirement

Essential

Able to communicate in English to a sufficient level as necessary to undertake the role
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