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Digital Admin Apprentice

3 months ago

Dunfermline, Fife, United Kingdom QA Apprenticeships Full time

Company overview**:

Key responsibilities**:

  • Supporting your colleagues through your administrative duties
  • Answering the phone to clients, taking detailed notes and logging client information onto the CRM system
  • Constant dialogue with management supporting them with daily tasks
  • Referencing and checking compliance of clients, creating timesheets, and holiday reports

Apprenticeship program**:


While working your normal duties at Taskmaster Resources you will also be completing your SCQF Level 6 Digital Applications Support (9-12 months).

The course is designed for anyone that uses multiple systems to complete their day-to-day tasks. In terms of content all Microsoft packages will be covered (Excel, Word, Outlook), CRM systems and GDPR. The training you will undergo will put you in a great position to succeed within your role.

Gaining your qualification will be a fantastic kick start to your career, with more knowledge comes more value for your employers.


Required skills**:

  • Excellent computer skills
  • Must be organised and take great pride on all jobs
  • Fantastic communication and listening skills
  • The ability to think for themselves and problem solve in some cases
  • A passion to succeed and interest in working within recruitment
  • You must be able to work well under pressure and support the branch up until 6pm Monday to Friday

Benefits:

  • Career Progression
  • Internal training
  • External training
  • Salary increases up to £25k depending on performance
  • Bonus entitlement
  • Private health care
  • Company events and the vision of being a part of the bigger picture in Scotland
  • Weekly wages every Friday

Additional information**:

The starting apprentice salary will be £18,000 (with regular reviews based on performance).

After successful completion of your apprenticeship, and good performance levels you will have the opportunity to progress up to a £25,000 salary.

Working hours expected are full time, 40 hours per week (9am - 6pm Monday - Friday). With an hour given for lunch.

Important information**:

"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."