Receptionist

2 weeks ago

Hull, Kingston upon Hull, United Kingdom Dema-Bismor Care Full time

We are looking for a bright, vibrant and driven Receptionist to welcome all our visitors to the home. As a Receptionist at our care home you will be the first point of contact for anyone who comes to the home. You must have a happy and cheerful disposition and be willing to go that extra mile and build up a good relationship with our residents, their families, medical professionals and future clients.

You'll need to be presentable and approachable with a friendly personality. No formal qualifications are required but you will need a good telephone manner, strong communication and computer skills and a willingness to learn.
The Role is 8.30am-5.30pm 2 days a week Mondays & Tuesdays

Responsibilities:

Due to the role being in the care setting the position of Receptionist with us is very varied.

  • To answer the door, telephone and welcome visitors and take messages as needed
  • Document any meetings, appointments, new starter trials, etc into all relevant diaries
  • To attend to all matters regarding the home arriving through the post and give out as needed
  • To be responsible in the first hand for dealing with residents and residents relations regarding enquires about financial matters, details or payments etc
  • To maintain a clean and tidy environment in the offices and reception.
  • To be responsible for the ordering and maintaining of uniform stock and uniform requests from staff.
  • To maintain all relevant photocopying at the beginning of each week for the full week
  • To ensure sufficient stock is available of office supplies and to order as needed.
  • Write up/edit/print any documents as needed and laminate as necessary
  • To file and add to the QA when necessary
  • To attend staff meetings where appropriate and take minutes
  • Arrange, log and invoice for resident transport and escorts
  • File any ex residents and other paperwork as needed in line with the rules about retention of care records.
  • Retrieve any returning residents care files from archiving as needed.
  • Ensure Resident relations by providing welcome flowers, birthday cards and sympathy cards when needed
  • Create and display posters for homes events in advance
  • To maintain a professional attitude and appearance at all times, wearing smart office wear with flat shoes
  • To maintain confidentiality at all times
  • To comply with regulation and procedures regarding to health and safety, fire precautions and personnel management, environmental health and infection control as specified in policies and procedures
  • To comply with regulations laid down in the Residential homes act 1984 and by the local registering authority
  • To undertake other duties as necessary

Requirements:

  • You must be a professional and enthusiastic individual with a caring and supportive attitude
  • Business and Administrations NVQ is desirable but not essential.
  • Care Experience is desirable but not essential
  • Previous experience of working in an office environment desirable.
  • Understanding of confidentiality and data protection within a care setting.
  • Health & safety in the workplace.
  • A DBS and 2 references must be in place before a start date is given

Benefits:

  • Funded on the job training for those with no experience
  • Long term service is rewarded by additional annual leave.
  • Pension Scheme

Job Type:
Part-time

Salary:
£10.40 per hour

Benefits:

  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Sick pay

Schedule:

  • 8 hour shift

Work Location:
One location

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