Technical Sales Manager

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Sandersonrecruitment Full time

Due to continuous company growth and expansion, one of the world's leading manufacturers are now looking for a Technical & After Sales Manager.

They will ensure that all quality complaints that occur after the roofing is laid are investigated effectively and dealt with in a timely and cost effective manner liaising with all key stakeholders.

Due to continuous company growth and expansion, one of the world's leading manufacturers are now looking for a Technical & After Sales Manager.

They will ensure that all quality complaints that occur after the roofing is laid are investigated effectively and dealt with in a timely and cost effective manner liaising with all key stakeholders.

Mentoring the wider Technical Services team to help develop technical and organisational knowledge.
other building membranes) or pitched roofing area of expertise and be seen as the department lead for technical support.

Ensuring technical questions can be answered for all roofing and other business areas and seek support of experts in other fields where required.

SpecMaster, CRM etc.

Highlighting issues relating to the specification and installation of company products and systems and suggest improvements, including playing an active part in developing and delivering improvements to Technical and After Sales Services, Systems and Outputs.

Have a good understanding of manufacturing processes that contribute towards product quality.
Can display excellent general roofing knowledge including industry standards.
Have experience of major complaint negotiation and dealing with customers
Are PC Literate including experience of working with ERM/CRM systems.
Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development
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Key Account Manager/Regional Client Solutions Specialist
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