Highways Support

2 weeks ago

Snodland, Kent, United Kingdom South East Water Full time

We want to be the water company people want to be supplied by and want to work for.
You'll provide administrative support as part of our Highways department here at South East Water.

When we're completing work or repairs out on the roads, you'll be part of the team that ensures all of the safety measures, permissions and accurate records are in place and being followed.


You'll be the first point of contact for Highways Authorities, other Utility Companies, Contractors or other South East Water colleagues needing help or assistance.

So, you're someone who always promotes a positive image, enjoys solving problems and has the attention to detail to spot important information.

No previous experience is necessary. You don't need to be an expert in Highways regulations when you start out in this role.

We're a close-knit team, which means you'll get all of the support, coaching and on the job learning you need to be able to achieve your best results.

What's really important is that you're persistent in your approach, well organised and ready to learn as you go.


In this role, you could be answering calls from contractors, processing and preparing invoices, recording various data entries, updating department records and databases or responding to queries.

So, you can see this is a position with plenty of variety where the work changes each and every day.

You'll work 37 hours per week Monday - Friday ideally between 08:00 - 16:30. This is a great opportunity to develop a career here at South East Water. You'll get to learn more about the water industry and will build many great relationships across our business.

About South East Water
You may not have considered a career with South East Water before. Here's your chance to make a difference.


We're here to provide today's public water service and create tomorrow's water supply solutions, fairly and responsibly, working with others to help society and the environment to thrive.

We deliver 520 million litres of water through 9,000 miles of pipes every day.

We draw water from more than 250 boreholes, 6 rivers and 6 reservoirs and we have 83 treatment works to ensure the water we supply is of the highest quality.

We're investing £433 million into new resources and innovations from

What you'll deliver

  • You'll process invoices and prepare recharge invoices for contractors.
  • You'll record, verify, challenge and monitor road defects, Section 74's and Fixed Penalty Notices.
  • You'll be responsible for accurately updating electronic and paper filing systems, and updating our database.
  • You'll respond to enquiries from other departments, contractors and Highway Authorities.
  • You'll develop an understanding of New Roads and Street Act (1991), Traffic Management Act and associated Code of Practices.
  • You'll help to compile monthly performance reports.

What you bring to the role

  • You'll have good IT skills to be able to use our systems to carry out your work
  • You'll be proficient in MS Office packages
  • You enjoy working independently and unsupervised
  • You have excellent communication skills to represent our department internally and externally
  • You enjoy problem solving with an eye for detail.

What you can expect from us

  • Excellent Stakeholder pension scheme, up to 10% employer contribution
  • 25 days holiday entitlement, rising to 30 days with length of service
  • Cycle to work scheme
  • Health cash plan
  • Life assurance
  • Wellbeing related benefits

Everyone needs water, South East Water welcomes

_everyone_
We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity.

You will experience our dedication to equal opportunities and fair treatment for all:
through your recruitment, employment and career progression with South East Water.

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