Sales Consultant

1 week ago


Edinburgh, Edinburgh, United Kingdom coty Full time

SALES CONSULTANT

EDINBURGH AIRPORT


Travel Retail is a division of Coty; we are the world leaders in Luxury fragrance and are proud to hold the licenses for some of the most prestigious global brands which include Hugo Boss, Calvin Klein, Marc Jacobs, Gucci, Chloe and many more.

Our purpose is to celebrate and liberate the diversity of beauty.

We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.


BENEFITS ON OFFER
Day off on your birthday

Access to My Coty Shop with fantastic discounts

Generous family and wellbeing support policies

Private medical scheme

Income protection

Personal leave policies

Maternity leave from 12 weeks-6 months

MISSION AND RESPONSIBILITIES


The Sales Consultant will be responsible for delivering sales targets across the entire Coty portfolio in a specific store by making sure to deliver outstanding customer service, execute in-store excellence and build retailer support.


You will need to:

Meet and exceed Monthly sales targets with strong numeracy and literacy skills

Demonstrate an exceptional level of customer service

Work as part of a team

Have excellent communication and interpersonal skills, be able to genuinely "consult"

Have strong ownership and accountability

Be passionate about beauty with exceptional grooming standards

Key accountabilities

Customer Service

To deliver Customer Service standards in line with Service Excellence

To ensure up to date training on training app (we live beauty)

To adhere to Company uniform when applicable and grooming guidelines

To find and suggest alternative and add-on sales, to trade up

To deliver strong service level as well with retailer, agency and co-workers

Executional Excellence

Delivery and maintenance of all deployed brand shelf layouts

Perfect execution of all sites and promotional activity, immediate action to fix issues

To utilize store influence and available POS tools to secure additional display where possible

To ensure full availability of all lines and testers, correctness of retailer stock files, report issues as needed

To maintain housekeeping routines and Company standards of all visual display, in line with brand and store guidelines

Team working

To maintain excellent communication with the Retail Specialist

To keep informed of all Company initiatives

To develop relationships with store staff and management and liaise regularly with the Coty Geneva team when required

To monitor agency staff - objectives, base product knowledge, focus

Standards

To accurately complete Company paperwork within set guidelines and time limits

To submit sales figures to retail specialist with trading comments on time

To ensure the effective and efficient running of the store at all times
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