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Co-ordinator
3 months ago
The Co-ordinator will work closely with the Programme Managers and provide comprehensive support in managing day to day client to ensure the project runs smoothly, diligently and accurately.
Responsibilities and duties
- End to end responsibility for coordination of customer delivery
- Jeopardy management of job queues and queries
- Daily Interface with Programme Managers, suppliers and attend regular conference calls
- Complete daily / weekly / monthly reports
- Receive and review daily work stack over Internal System. Management of planned start dates and completion dates on the internal system.
- Act as an interface with the Program Managers to provide timely and accurate updates
- Monitor and Update Internal customer systems
- Raise and action from start to finish Streetworks Notices
- Liaise with the field and management daily
- Handling of customer complaints and queries.
Requirements:
- Experience of proactive coordination & developing relationships with key stakeholders
- Knowledge of telecommunication or civil engineering desirable
- Able to communicate clearly and consistently
- Experience of NRSWA standards and guidelines
- Customer service training desirable
- Computer literate, MS Office as well as experience managing databases
- Flexibility to undertake works outside core working hours
- Able to work under pressure
- Flexible to accommodate operational needs
Benefits:
- What can we give back to you?_
- PAYE competitive salary
- As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employee's development through continuous training and upskilling
- Offering career development and opportunities for progression through the business
- Heavily discounted Virgin Media products, including broadband and TV services.
- Refer a Friend scheme offering cash bonuses of up to £1000
- Who are we?_
With a core focus on network build, installation and maintenance nationally, Comex 2000 is an established partner of choice in the telecommunications industry.
With over 1000 staff across the UK, we believe that the diversity of our workforce enhances company culture by embracing the various experiences and perspectives of our employees.
As a result, we will continue to drive diversity and encourage opportunities for employment through our close partnerships within the ex-military community and women engineering institutions.
We believe that our commitment to the continuous investment in people and technology keeps us at the forefront of the telecommunications industry.
Our continuous investment in our people has aided our successful delivery to our key clients, including Virgin Media, Community Fibre, GigaClear, Zayo and many more.
Our colleagues work professionally, with a right first-time approach. We welcome individuals to be part of Comex 2000 and strengthen our ever-growing team.