Senior Operations Delivery Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom Network Rail Full time

About the role

  • Lead, direct and provide guidance to the Operations Delivery Managers and Delivery Specialists in the safe and efficient delivery of possessions, associated productivity, resource and work activities.
  • Lead the implementation and support development of possession delivery risk mitigation plans, to include Safe Work Packs, Emergency Occupations, Operational Close Calls, audits and other operational activities.
  • Make real-time prioritisation decisions within designated authority, escalating as required.
  • Lead the development, resourcing and implementation of robust possession contingency plans through liaison with all stakeholders including possession support teams, Incident Officers, Control and Electrical Control Rooms.
  • Manage and maintain an effective working partnership with the Maintenance, Infrastructure Projects and other works deliverer teams and functions so that works activities deliver outputs required for possession delivery.
  • Manage and comply with Company procedures to provide appropriate resources, communication strategies, competency training and evaluate fitness of staff to safely deliver their accountabilities.
  • Maintain compliance with competency assessment systems and all relevant Company and Group Standards.
  • Manage the conduct of local and formal investigations into possession irregularities and safety incidents.
  • Take the lead on interfaces and optimize the use of internal and external suppliers of possession support resources.
  • Identify and implement safety quality and efficiency KPIs and improvement initiatives.

Essential

  • Relevant successful experience in a front line delivery management role
  • Ability to demonstrate leadership and people development skills
  • Knowledge of possession safety rules and regulations
  • Knowledge of relevant railway geography and network capability
  • Knowledge of factors and activities critical to efficient possession delivery
  • Demonstrable ability to work well under pressure
  • Local and formal incident investigator competencies
  • Proven analytical skills
  • Ability to demonstrate commercial awareness
  • Experience of investigatory skills (Root Cause Analysis)
  • Successful experience in managing customer needs and requirements
  • Understanding corporate governance e.g. procurement rules
  • Understanding of company's obligations in relations to ORR
  • Understanding railway industry structure and responsibility

Desirable

  • Understanding in business improvement processes


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