Customer Care Quality Trainer

2 weeks ago


West Bromwich, Sandwell, United Kingdom Forward Assist Recruitment Full time
Our client is the specialist training division of the UK's original tool and equipment hire company.

They continually adapt their business to serve their customers' needs by offering over 300 industry-recognised training courses that are professionally delivered to individuals and organisations throughout the UK & Ireland, by more than 80 qualified and experienced trainers.

Currently hiring a Confined Space Trainer

They can help with the teaching qualification.


The role will consist of managing training development, the planning and delivery of City & Guilds Awards in Confined Space training (phone number removed) and including other skills and programmes within your responsible skillset.


The trainer will ensure a high quality standard of excellence in teaching, learning and achievement across Training Accredited Training Schemes.

Manage the delivery of safety training and assessments to a high standard within the skillset.

  • Drive improvement in training efficiency by reviewing your performance and carefully managing resources within your skillset.
  • Manage training quality systems to ensure compliance with the regulatory bodies.
  • Attend training and development courses to maintain relevant knowledge and skills.
  • Produce training material & courses as required.
  • Be able to deliver confined space training to City & Guilds level as specified.
  • Have training experience and knowledge within Health and Safety, Training and Training Accreditation operational standards.
  • Ideally hold NEBOSH, AET and TAQA Assessor or equivalent

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