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Healthcare Assistant
3 months ago
Job title:
Healthcare Assistant Hours:
Tuesday to Friday, 36 hours per week, 3 x 12 hour shifts, on a rota shift pattern Location:
Plymouth Salary:
Competitive Introduction:
InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide.
Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients. We are currently looking for a Clinical Assistant to join our South West Mobile MRI Team, working on a mobile MRI Unit, but working in one unit in Plymouth, on a set rota of 3x12 hour shifts a week from Tuesday- Friday to support the service. You will do 3 shifts between Tuesday
- Friday, and on some occasions optional overtime for the 4th day.
What you will do:
As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure, ensuring our patients feel informed and engaged throughout their diagnostic pathway.
The Healthcare/Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their MRI scan.
You will also be involved with administrative tasks to provide support to the clinical and clerical teams, however will be primarily patient facing.
What you are responsible for:
Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately Ensuring patient and customer focus is central to the success of the MRI department by delivering an excellent level of patient care throughout Accurately entering all relevant patient data into the patient management system Managing administrative tasks within the unit that include:
Dealing with telephone, direct and face to face enquiries Booking clinically validated appointments on the internal system Ensuring all payments are invoiced promptly and accurately.
