Head of Repairs
2 months ago
To provide top-notch repair services to residents of Homes for the council's public buildings, meeting customer satisfaction and operational goals.
- Ensure a strong Health and Safety culture is maintained, complying with relevant legislation such as the Health and Safety at Work Act 1974.
- Establish high standards for repair service delivery and cost-effectiveness.
- Collaborate with housing management departments to offer seamless customer support.
- Participate in emergency on-call duties as required.
- Drive improvements in repair performance, customer satisfaction, and workforce productivity.
Requirements:
- Prior experience in housing associations or councils.
- Thorough understanding of repair service legislation, compliance, and regulations.
- Proven track record in developing reporting frameworks and utilizing trade software for efficient repair services.
Contract Details:
- Initial 3 to 6-month contract with possibility of extension.
- PAYE via Umbrella.
- Hybrid position, Monday to Friday, 9am to 5pm.
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