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Head of Repairs

2 months ago

London, Greater London, United Kingdom Vox Network Consultants Full time

To provide top-notch repair services to residents of Homes for the council's public buildings, meeting customer satisfaction and operational goals.

  • Ensure a strong Health and Safety culture is maintained, complying with relevant legislation such as the Health and Safety at Work Act 1974.
  • Establish high standards for repair service delivery and cost-effectiveness.
  • Collaborate with housing management departments to offer seamless customer support.
  • Participate in emergency on-call duties as required.
  • Drive improvements in repair performance, customer satisfaction, and workforce productivity.

Requirements:

  • Prior experience in housing associations or councils.
  • Thorough understanding of repair service legislation, compliance, and regulations.
  • Proven track record in developing reporting frameworks and utilizing trade software for efficient repair services.

Contract Details:

  • Initial 3 to 6-month contract with possibility of extension.
  • PAYE via Umbrella.
  • Hybrid position, Monday to Friday, 9am to 5pm.

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