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Claims Administrator
3 months ago
Time Type:
Full time
Worker Type:
Employee
Responsible for the running and oversight of existing Claim Robotics/Automation process.
Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged.
Data entry from multiple external and internal systems into the claims management and other systems.
The opportunity
- We're now hiring Claims Technicians to join our Automation team, based in Leeds or Chelmsford. This is a fantastic opportunity to join a global business support team, who are fast paced and diverse. Training will be provided, so it's a great role for someone looking for next steps in their career.
- Your new role
- Responsible for the running and oversight of existing Claim Robotics/Automation process. You will be a support functionality to the wider business, duties include but are not limited to
- Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged.
- Data entry from multiple external and internal systems into the claims management and other systems.
- MI input through internal system and Excel
- Supporting other areas of the business in day to day admin tasks
- There is also opportunity to get involved in exiting projects
- About you
- Whilst full training will be provided, we are looking for someone who has,
- Ability to work in a fastpaced environment
- Ability to work within a team and utilise their own initiate
- Good organisation skills
- Good communication skills
- Good attention to detail
- Why QBE? At My Best
- At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
- At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
- Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;
- Employer of the Year 2022 Winner
- Insurance Insider
- British Claims Awards 2022 Winner
- InsurTech Award
- Insurance Times Claims Excellence Awards 2022 Winner
- Claims Product Solution of the Year
- Working Families Best Practice Awards 2021 _Finalist for:_ Best COVID19 Response
- Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
- We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent
- Inclusion of Diversity
- We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
- We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
- About QBE
- QBE helps businesses build resilience through risk management and insurance.
- QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion.
- As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.
- To find out more about why you should work for QBE, visit our careers website
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- What next?
- If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW Simply click the "apply
