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Recruitment Consultant
1 week ago
Recruitment Consultant (£24,500pa plus commission)
Commercial Services Group (Hybrid/Kings Hill, Kent)
About Commercial Services Group
Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies, Procurement, Energy & Carbon, Community Services, Professional Services and People Services.
Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.
The Role
To be an advocate of the Commercial Services Recruitment Division brands, and our four pillars of success (Commercial Growth, Social Value, Customer Experience, and Empowered Workforce).
Key Duties
- Business development using a variety of sales techniques including telesales, drops, social media and visits in order to maintain a qualified pipeline of opportunities
- Manage your desk as if it was your own business, developing and delivery consistent gross profit and being aware of missed/new opportunities by utilising your knowledge of the sector to identify, plan and lead on activities to grow your desk
- Maintaining strong and lasting relationships with customers, supported by up to date in depth knowledge of your specialist sector and their wants and needs to anticipate and respond quickly to customer requirements
- Accountability for your desk including fee negotiation with clients, keeping in mind the financial objectives of your desk and the business. Understand and report on the performance of your desk on a weekly or monthly basis
- Administration relating to your desk including ensuring the CRM system is up to date and accurate
- As a Consultant, it is expected that you will be billing a minimum of £2,500 a week gross margin after the first year.
What we need from you
- Good experience in a 360 degree recruitment/sales focused role
- Experience of working within a public sector environment
- Understanding of the sector market and how it impacts on what we do
- Understanding of what makes up gross profit, pay statutory contributions, margins and fee calculations
- Sales techniques including objection handling, persuasion dealing with gatekeepers, planning and forecasting, lead generation
- Some knowledge of relevant legislation including Agency Workers Regulations, H&S, Agency Conduct Regulations, Equality, IR35 Off Payroll and Data Protection (including GDPR) and how it translates into operational activity and risks
- Good IT skills, particularly Microsoft Office packages
- Use of a Recruitment CRM system including, advert management, searches, vacancy management recording and management reporting
- Adapts communication style to the audience and the circumstance, and able to influence at all levels
- Organised and prioritises work to deliver against multiple activities
- Handling difficult conversations with tact and integrity
- Commitment to deliver Equality, Diversity and Inclusivity in recruitment
- Driven to succeed against targets but remains calm under pressure
- Committed to the profession and instilling the same passion in others
- Good negotiation and persuasion skills
- Confident in own ability but knows when to escalate and issue and doesn't over promise
- Committed to continuous improvement and personal development and actively seeks feedback on performance
- Personally accountable for tackling issues that impact negatively on our brand
In return, CSG will offer you:
- 25 days holiday, plus bank holidays
- Birthday off work
- Life assurance cover
- Company pension
- Flexible first, hybrid working
- A culture of progression & development
- Shopping discounts & retailer offers
- Team & company events
- EAP programme
- Referral scheme
- Health & Wellbeing platform
- Health Cash Plan initiative
- Discounted gym membership
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