Community Experience Manager

2 weeks ago


London, Greater London, United Kingdom Deciem Beauty Group Full time

Known as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation.

DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency.

He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.

We're looking for a Culture & Community Manager - Global who will build and lead the implementation of the seeding strategy Globally, informing regional strategies for alignment across a variety of subcultures, to build noise where we aren't "currently talking" within non-beauty related verticals.

This is a hybrid role based out of our London office.
Identify key tastemakers to bolster and build community conversations
Grow word of mouth recommendations via the community communication strategy
Implement tactics that will build noise outside of our NPD and Brand calendars
Create a global culture calendar to align product gifting and out-of-the-box partnerships
Report on the culture and community strategy on a monthly basis, outlining activity, reach, and tastemaker relationship status
Execute tactics to increase reach, awareness, and brand equity
Implement community eventing strategies
Oversee and direct the regional product seeding platforms, constantly evolving the approach to maintain abreast of culture
Lead Global Community & Culture brainstorms to drive the business forward
You're immersed in culture and you excel being away from your desk (at store openings, music events, community events etc.)
Experience with setting strategies, managing budgets and planning and managing events
Excellent interpersonal, communication skills both written and oral, and ability to work with all levels of staff and management

BUILDING GROWTH TO POWER GOOD

Along the way, we've been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global.

SUSTAINABILITY AND SOCIAL IMPACT
DECIEM's objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.


CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate.

We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.

If you are contacted to be part of our recruitment process and require accommodation, please let us know.

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