Executive Assistant, Maternity Cover

1 week ago

London, Greater London, United Kingdom Davroc Limited Full time

About us
As an independent, family run business we are free from external pressures.

Our passion for world class bathrooms along with our strong family values are at the core of everything that we do and have been doing for over 40 years.

Our goal is to offer beautifully designed, quality, world-class bathroom products with the service to match.

Through both our distribution and manufacturing businesses, we aim to inspire and reinvent the bathroom as the primary source of sanctuary and calm in the home.


Role outlined
Within our showroom environment in Clerkenwell, we have an open position for an Executive Assistant to cover maternity leave.

You will be responsible for providing comprehensive support to the Company Director to ensure the smooth management of day-to-day affairs and when appropriate, take the lead in the Director's absence.

You will also be responsible for the handling of sensitive and complex issues in a professional and objective manner.

Working as a member of the showroom team, assist in the delivery of excellent customer service to ensure that customers' expectations are met and exceeded.


Main responsibilities

  • Act as the point of contact between the Director and internal/external clients.
  • Screen and direct phone calls, handle requests and queries appropriately and manage all written and verbal correspondence in an efficient and timely manner.
  • Handling confidential matters with discretion.
  • Manage diary and schedule meetings and appointments.
  • Undertaking all travel arrangements.
  • Track all enquiries and record project information in the project tracker.
  • As showroom based to ensure that it is visually maintained to an excellent standard of display, layout and visuals and to ensure that the highest level of customer service is given at all times.
  • Assisting any walkins.
  • Work with the team to assist and attend, events.
  • General backroom upkeep, managing showroom diary, maintaining stock management, dealing with any maintenance issues, and managing incoming and outgoing post

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

  • Prior experience of Executive Assistant within a highend customer service and luxury retail experience, ideally within a similar environment.
  • Experience selling comparable products.
  • Degree in Marketing or similar is highly advantageous. Outstanding teamwork, communication and arbitration abilities.
  • Excellent written skills.
  • Positive, selfmotivated and professional approach.
  • Excellent organisational, interpersonal skills and communication skills.
  • Determination and drive for results.
  • Ability to multitask.
We offer competitive compensation and benefits package. Join our team and be part of a dynamic company that values customer satisfaction and employee growth.

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Pay:
£30,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Life insurance
  • Referral programme

Schedule:

  • Holidays
  • Monday to Friday

Ability to commute/relocate:

  • London, EC1R 4RW: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Please confirm your start date availability.

Education:

  • Diploma of Higher Education (preferred)

Experience:

- executive assistant: 5 years (preferred)

Work Location:
In person

Expected start date: 14/07/2024

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