Environmental Services Advisor

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Brighton & Hove City Council Full time
Job Introduction
You will be experienced in providing customer focused services in a busy, frontline, multi-disciplined environment.


You must possess good communication and interpersonal skills, be able to respond to customers assertively, tactfully and empathetically, whilst keeping calm under pressure.

In particular, we want someone to join our City Environment team who can demonstrate experience in:

  • Providing excellent customer service
  • Maintaining and following administrative systems and processes
  • A positive approach to resolving problems and bringing creativity in working to resolve them
Interview dates are TBC. Two short capability tasks relating to this role will form part of the interview process.

Additional Information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-)

Company Information

Encouraging a diverse workforce


Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-).

Package Description
Do you take pride in delivering first class customer service?

Do you enjoy working as part of a team?

Would you like the opportunity to develop new skills and knowledge?


We are looking to recruit a new Environmental Services Advisor to join our dedicated team that deals with public inquiries on our busy front line Cityclean and City Parks services and well as providing back-office administration.


The role includes proactively and promptly responding to customer needs, with customer service always at the forefront, whether its internal or external customers.

If successful, you'll play an important role in not only how residents, businesses and visitors view our city. You'll also be fundamental to the success and attraction of Brighton & Hove.

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