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College Services Advisor

3 months ago

Brighton, Brighton and Hove, United Kingdom Kaplan International Full time

College Services Advisor

Reference number:
JR239378

Location:
Brighton

Working pattern:
Full-Time

Contract Type:
Permanent

Number of roles:1

Salary:
£24,000 Per annum + benefits

We are looking for a
College Services Advisor to join our team.


The College Services team at the University of Brighton International College plays a vital role in covering all aspects of student support from welcoming them to the College to registering at their chosen university.

The team provides support across a range of areas, including student wellbeing and support, academic and quality assurance, student progression, compliance, and administration.


This is an excellent opportunity for a Student Support Advisor, who is looking to expand their skills and build their career with an industry leader.


What you'll bring to the role

  • Ability to deliver excellent customer service skills.
  • Good verbal and written communication skills
  • Strong interest in working in education and in particular international students.
  • Confident with IT, in particular Microsoft Excel.
  • Excellent organisational skills and the ability to manage time effectively.
  • Willingness to work flexibly.
  • Experience of working as part of a team to achieve goals.
  • Attention to detail.
  • Ability to take initiative.
  • A strong commitment to Equality, Diversity and Inclusion.
  • A strong commitment to Safeguarding

What we do


Located in the vibrant, coastal city of Brighton, 50 minutes by train from London, the University of Brighton International College (UBIC) is a friendly, supportive college environment, operating across two sites, in partnership with the University of Brighton.

UBIC's team of teachers and College Services staff collaborate closely and work hard to ensure students transition both personally and academically to life in the UK.

Our students come from a wide range of backgrounds, from over 50 different nationalities.

Our key aim is to integrate students into the University community from day one, and welcome them to become part of a diverse, friendly community at the college, where they can successfully progress to a wide range of undergraduate and postgraduate degrees at the end of their programme with us.

Located in the heart of the Moulsecoomb campus, UBIC work in close partnership with the University of Brighton to ensure the success of our students during their programme at UBIC, as well as on their degree course and into their professional careers beyond study.


Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia.

Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.


In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.


What we offer
As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

  • 28 days annual leave
  • Big discounts on Kaplan courses for you and your family
  • 24/7 confidential helpline providing counselling and other support services
  • Company pension contributions
  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
  • Medicash Health Cash Plan
  • Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

How to apply

Additional Application Information


Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.


Application Support

Disability Confident Scheme and Reasonable Adjustments
At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce.

As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.


Our Employee Resource Groups


We proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, Kaplan Ability, Kaplan Women and Parents and Carers.

These groups serve as vital forums for support, connection, and advocacy