Veterinary Receptionist

Responsibilities:

• Greet and checkin clients and their pets in a friendly and professional manner
• Schedule appointments and manage the veterinary clinic's appointment calendar
• Maintain accurate client records and update pet information in the system
• Assist veterinarians and veterinary technicians with various tasks as needed
• Process payments and handle financial transactions
• Maintain cleanliness and organization of the reception area

Skills:

• Strong communication skills, both verbal and written
• Excellent customer service skills with a friendly and professional demeanor
• Ability to multitask and prioritize tasks in a fastpaced environment
• Knowledge of veterinary terminology and procedures
• Attention to detail and accuracy in record keeping

This part-time role covers 4 days, working a split shift, with the inclusion of a 1:3 Saturday rota

• Tuesday from 8.45am til 11.30am, returning at 13.45pm til 18.45pm (Stamford Surgery)
• Wednesday from 8.30am til 12.30pm, returning at 4.30pm til 7.00pm (Peterborough Surgery)
• Thursday from 8.45am til 12.30pm (Alternate Thursday's
• Stamford Surgery)
• Friday from 8.45am til 11.30am, returning at 13.45pm til 18.45pm (1:3 Friday's at Peterborough Surgery)
• 1 : 3 Saturday's from 8.45am til 1.00pm
• Timings may differ due to holiday cover, late surgery.
• Time will be split between our Stamford and Peterborough surgeries.

The position will best suit a flexible, enthusiastic individual with a passion for customer service and exemplary communication skills.

You should be able to remain calm under pressure, multitask and prioritise your workload whilst maintaining a friendly and welcoming disposition.

This is a rewarding but busy and demanding role.

Whilst you would be joining a great team of vets and nurses you should be confident in solely managing reception.

Job Type:
Part-time

Expected hours:
per week

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free parking
• Onsite parking

Schedule:

• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (required)

Experience:

Veterinary Receptionist: 1 year (preferred)
Customer Service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Ability to Commute:

• Stamford (preferred)

Ability to Relocate:

• Stamford: Relocate before starting work (preferred)

Work Location:
In person

Reference ID:
PRRECEP200224

Expected start date: 11/03/2024

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