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Veterinary Receptionist

4 months ago

Stamford, United Kingdom Clear Ridge Veterinary Surgery Full time

Clear Ridge Veterinary Surgery, a small animal practice with a strong focus in Ophthalmology. Providing caring, dedicated and quality healthcare for your pet.

The position will best suit a flexible, enthusiastic individual with a passion for customer service and exemplary communication skills. You should be able to remain calm under pressure, multitask and prioritise your workload whilst maintaining a friendly and welcoming disposition. This is a rewarding but busy and demanding role.

**Responsibilities**:

- Greet and check-in clients and their pets in a friendly and professional manner
- Schedule appointments and manage the veterinary clinic's appointment calendar
- Maintain accurate client records and update pet information in the system
- Assist veterinarians and veterinary technicians with various tasks as needed
- Process payments and handle financial transactions
- Maintain cleanliness and organization of the reception area

**Skills**:

- Strong communication skills, both verbal and written
- Excellent customer service skills with a friendly and professional demeanour
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of veterinary terminology and procedures
- Attention to detail and accuracy in record keeping

This part-time role covers 4 days, working a split shift, with the inclusion of a 1:3 Saturday rota
- Tuesday from 8.45am til 11.30am, returning at 13.45pm til 18.45pm (Stamford Surgery)*
- Wednesday from 8.30am til 12.30pm, returning at 4.30pm til 7.00pm (Peterborough Surgery)*
- Thursday from 8.45am til 12.30pm (Alternate Thursday's - Stamford Surgery)
- Friday from 8.45am til 11.30am, returning at 13.45pm til 18.45pm (1:3 Friday's at Peterborough Surgery)*
- 1 : 3 Saturday's from 8.45am til 1.00pm*
- Timings may differ due to holiday cover, late surgery.
- Time will be split between our Stamford and Peterborough surgeries.

You must be computer literate and have own transport.

Whilst you would be joining a great team of vets and nurses you should be confident in solely managing reception.

**Job Type**: Part-time

Expected hours: 22 - 25 per week

**Benefits**:

- Casual dress
- Employee discount
- Free parking

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: PRRECEP130524

**Job Types**: Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: 25 per week

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 03/06/2024