Field Planning Specialist
2 weeks ago
Job Title: Field Planning Specialist at Thames Water
What you'll be doing:
- Delivering operational and customer performance through excellent communication with customers and key stakeholders such as the Local Authorities.
- Engaging with contractors, customers, councils, and wider stakeholders to ensure timely delivery of work with minimal disruption.
- Leading change by continuously improving processes, promoting best practices, and sharing local knowledge.
- Ensuring adherence to policies including stringent H&S standards, regulatory compliance, and delivering exceptional customer service with regular health & safety inspections.
- Providing out of hours assistance and support for escalations on a rota basis.
What you should bring to the role:
- Proven leadership experience in a performance-driven setting.
- Ability to think strategically with strong commercial acumen.
- Commitment to Health, Safety, and Wellbeing.
- Prioritization of customer service as the main focus.
- Excellent communication skills, resilience, and tenacity in challenging environments.
- Track record of delivering against operational targets.
- Must possess a full UK driving license.
What's in it for you?
- Competitive salary up to £40,000 per annum depending on skills and experience.
- 26 days holiday per year increasing to 30 with length of service (Plus bank holidays).
- Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution.
- Personal Medical Assessments once a year.
- Access to wider benefits scheme, including our benefits hub, offering savings and supporting wellbeing.
About Thames Water:
At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities, and planet can thrive. Water is life's great equalizer. Every living thing depends on it every day. From people to plants, birds to bees, farms to factories, we all rely on it to thrive. We're committed to preserving it for all. Are you ready to make a difference?
At Thames Water, we value diversity and inclusion. We strive to create a workplace where people with diverse backgrounds and perspectives can contribute to our success in delivering essential services. We welcome applicants from all backgrounds and provide additional support as needed throughout the recruitment process.
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