Customer Assistant

1 week ago


Leeds, Leeds, United Kingdom Channel Centre Full time
We are seeking a Customer Assistant to join our team.

As a Customer Assistant, you will be responsible for providing exceptional customer service and assisting customers with their inquiries and needs.

This is a dynamic role that requires excellent communication skills and the ability to work in a fast-paced environment.

Duties:

  • Greet customers and provide a welcoming atmosphere
  • Assist customers with product selection and provide recommendations
  • Process customer transactions accurately and efficiently
  • Handle customer inquiries, complaints, and returns in a professional manner
  • Upsell products and promote special offers to increase sales
  • Collaborate with team members to ensure customer satisfaction

Experience:

  • Previous experience in a customer service role is preferred but not required
  • Excellent time management skills to prioritize tasks effectively
  • Strong organizational skills to maintain accurate records and handle multiple tasks simultaneously
  • Ability to communicate effectively and professionally with customers and team members
  • Basic math skills for cash handling and inventory management

Job Types:
Full-time, Permanent

Pay:
From £25,440.43 per year

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 30/04/2024

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