Bank Catering Assistant

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time
Northumbria Healthcare Facilities Management (NHFM) provides specialist project management, estates maintenance and a full range of facilities services. Please note that NHFML is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS. Please note the terms and conditions are closely aligned to that of the NHS.


We require reliable, enthusiastic and motivated Catering Assistants to join our bank to work within our hospital and community sites.

particularly workers who can pick up shifts in Berwick, Alnwick, Hexham and Haltwhistle

In return, we can offer you:

  • Flexible hours; choose when and where you want to work
  • Competitive pay rates; including enhanced pay for unsociable hours
  • Paid annual leave
  • Pension scheme
  • A fasttrack recruitment process if you move to a substantive role
  • Opportunities to work in different wards and departments
  • Access to Services, such as those provided by our Staff Wellbeing Team
  • Ability to book your shifts from home using our online portal
  • Option to blockbook shifts in a set period
  • SMS notifications of shift availability
  • Access to staff newsletters and bulletins
  • Eligible for various local and national discounts which are available to NHS staff
  • Free uniform, where applicable


Responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Catering Department and preparation and service of food to patients on the ward or to patients, visitors and staff in the dining room.

The post holder will be required to operate in the central dish wash area


Northumbria Healthcare Facilities Management (NHFM) covers a large geographical area, providing safe and high-quality care in both hospital and community settings.

As such we need to be able to respond quickly to meet demands caused by an increase in patient activity, staff holidays or illness.

This is where our staff bank plays a vital role, providing service support 24 hours a day, 365 days of the year.


Please note that it is a requirement of NHFML that all successful applicants pay for their own DBS certificate if a DBS check is required for the post.

The method of payment is a salary deduction from your first monthly pay.


Checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.

Operating the central dish wash machine, cleaning, drying and checking of the staff/ward crockery and cutlery.

Preparation of vegetables, fruits and salads.

Preparation and dispatch of meals.

Service of food in ward areas


Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.

The cleaning and re-stacking of vending machines.

Operation of the Staff Dining Room cash register.

Awareness of appropriate image/appearance to suit service needs.

To be self reliant.


To be flexible in their working arrangements to cover for holidays and sickness and work all areas of the Catering Department when required.

Cleaning of premises and equipment to the required standard.

Ensures compliance with the Food Hygiene Policy and the Codes of Practice.

Work in such a manner that does not contravene the Health and Safety procedures of the Hospital and the Hotel Services Department.


Participate in training programmes relevant to efficiency, hygiene, fire drills, the requirements of the Health and Safety at Work Act 1974 and other such courses as deemed necessary for the efficient operation of the department.

This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

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