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Reformer Pilates Coordinator

3 months ago


London, Greater London, United Kingdom YMCA St Pauls Group Full time
Job Introduction

bout YMCA St Paul's Group:


YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness.

The organisation aims to create thriving places for young people and flourishing communities.

With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.


About the Role:


Are you passionate about Reformer Pilates and advocate the difference that effective and enjoyable training can make to individuals and the wider community? Do you love teaching fun and engaging classes that help keep people fit to do the things in life that light them up? Do you thrive in a team environment and have great interpersonal skills? Do you get excited by the scientific reasoning behind Pilates training and exercise rehabilitation principles, and can you explain these in a way that is meaningful to each customer? If so, then we would love to hear from you.


The role of the Reformer Pilates Coordinator is to manage the daily operations of the Reformer Pilates Studio and to ensure the smooth running of the programme.

They will keep the studio pristine, greeting customers, and maintaining the highest standards and that all participants receive excellent customer service.


Key Responsibilities:

  • Welcoming and building rapport with each visitor to the studio including members, guests and other staff and colleagues.
  • Working with the Lead Group Exercise Manager to ensure outstanding quality and excellence in every area of our offering and making continuous improvements to our member experience
  • Help the Lead Group Exercise manager develop and manage the Reformer Pilates proposition and programme, including recruitment, onboarding, retention, development and audit of instructors
  • Linking with other team members to ensure that the administrative side of a client's experience is as smooth and comfortable as possible.
  • Taking an interest in and exploring relationships in the community that could help to improve the health and wellbeing of our community.
  • Ensure all studios are clean and look pristine, that any plants maintain their health and watering schedule, and that maintenance issues are addressed.
  • Conduct regular equipment checks and reformer machine cleaning and maintenance
  • Assist with new reformer studio launches at other sites
  • Assisting members in finding and adhering to other group training programs that helps them work towards their goals.

What we offer:

At YMCA St Paul's Group, we prioritize improving diversity and inclusion in the workplace and our services. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.

As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey.

Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.

In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:
Free gym access across our sites.

Discounts from major retailers and supermarkets.

Free access to well-being and counselling services.

The ability to work from a range of outer London work locations.

Career development programmes to help you thrive.

Family-friendly policies to help you balance work-life, including enhanced maternity pay.

Life Assurance.

For a complete list of our staff benefits, please click here.