Product Support Engineer

1 week ago


London, Greater London, United Kingdom Understanding Recruitment Group Full time £47,000
Product Support Engineer and C#/Unity Developer
REMOTE or HYBRID in London Office (near Canada Water). Are you interested in becoming a Product Support Engineer for a well-established start-up leading the way in spatial technology?

You'll be a vital part of the team, supporting product users, internal development, and commercial teams as they create immersive collaboration software.

Hands-on C# and Unity development (80% of your week)
Addressing technical support issues (20% of your week) reported by customers, promptly releasing hotfix patches, updating documentation, and assisting with testing new features
Handling customer support tasks e.g.

installing and maintaining products for Defence customers, serving as a point of contact for software queries, and articulating technical issues to the development team.

You'll be a great fit for this Product Support Engineer opportunity if you have:
A minimum of 2 years' experience in C# and Unity development and support responsibilities
Proficiency in code structure, design patterns, git version control, and Agile methodology.
Experience with Windows and Linux systems
Understanding of networking concepts like IPv4, DHCP, DNS, and VPN are essential.
You MUST have a valid UK Driving Licence
Knowledge of 3D graphics and/or VR projects
Travel to customer locations in the UK and occasionally overseas, including the US (Apply now for more info on this Unity and Product Support Engineer opportunity
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