![South Wales Police](https://media.trabajo.org/img/noimg.jpg)
Emergency Services Call Handler
1 week ago
Job Title:
Public Service Centre (PSC) Operator
Location:
HQ, Bridgend
Salary:
£23,100 per annum basic during initial training. On commencement of shift working rising to £27,720 and annual increments rising to £33,228 which includes 20% shift allowance. In addition claimable enhancements for weekend working
Job type:
Full Time, Permanently.
South Wales Police brings together thousands of people with the same aim - to keep South Wales safe.
We work 24 hours a day, seven days a week, across an area of about 800 square miles from Swansea to Merthyr Tydfil to our capital city, Cardiff.
It's a job but where no two days are the same - and it offers a variety of fulfilling and exciting career opportunities.
The role:
Responsive round the clock, the Public Service Centre (PSC) is at the very heart of our work and operations.
It handles all incoming emergency and non-emergency telephone calls from the public, so the work is both rewarding and essential to safeguarding the communities of South Wales.
The PSC takes over 2000 calls a day and no two calls are ever quite the same, including serious crime, sudden deaths, traffic collisions and missing vulnerable persons.
This full-time position will offer you the exciting opportunity to work within our dynamic Public Service Centre.We will build upon your skills and abilities and teach you to respond to emergency and non-emergency calls in the best possible way and deliver a quality service to the communities of South Wales.
This is a challenging job where we require unique resilient individuals that can work under pressure, prioritise workloads and use their initiative, whilst managing sensitive and sometimes distressing calls.
In return, you will have an immensely satisfying job where you are making a significant contribution to safeguarding the communities of South Wales.
**Application criteria-
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