Claims Assessor

2 weeks ago


London, Greater London, United Kingdom Adecco Full time
Claims Assessor (individual or group)

3 month initial contract

Inside IR35 via umbrella

Remote working - must be UK based

The role:


As a Life and Health Claims Assessor, you will provide fair and balanced claims decisions within industry guidelines and the companies philosophy.

Speed and quality claims decisions are essential using the appropriate amount of evidence necessary. Products range includes Life, Critical Illness, Income Protection, TPD, Business Protection and Waiver of Premium.

Skills and experience required:

  • Manage Individual Protection claims from initial notification through to final settlement on a daily basis within an agreed level of authority and within service standards:
  • Assessment of claims in line with the claims philosophy and policy terms and conditions.
  • Communicate with members, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary to:
  • Obtain further information in relation to claims or potential claim enquiries
  • Explain claims requirements and decisions
  • Resolve appeals and complaints
  • Build and maintain relationships with intermediaries and service providers
  • Work closely with other areas within the company (for example Group Claim Assessors, Underwriting, Actuarial, Client Services) to develop a thorough understanding of the business and contribute to "best practice" overall.
  • Experience of medical and financial claims assessment across a range of product lines
  • Good computer literacy, sound numerical and verbal literacy skills
To speak to a recruitment expert please contact Joanna Morley
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