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Marketplace Onboarding Executive
1 week ago
Marketplace is a new online initiative by Tesco, allowing customers to shop for a variety of third-party products in addition to groceries. The primary focus areas include pet food, health, beauty, and alcohol. Join our team to be part of this exciting journey working towards serving our customers and communities better each day.
As a Marketplace Onboarding Executive, you play a vital role in onboarding & supporting third-party sellers on the Tesco Marketplace platform, driving growth by enhancing our product assortment.
Marketplace is crucial to our strategy of being the most convenient grocer, offering customers a wide range of products. To support Marketplace's development, we need Online Executives to bring our strategy to fruition.
Does this role excite you? If so, we want to hear from you, especially if you have experience in Online and/or Multichannel/Omnichannel Environment, particularly in Retail.
Key Responsibilities- Develop and demonstrate a strong grasp of the new platform and customer experience requirements
- Educate and assist sellers in launching and managing their businesses on the platform effectively
- Monitor Marketplace quality and identify areas for enhancement
- Establish audit processes for marketplace listings to ensure compliance
- Define quality metrics and implement reporting processes
- Identify growth opportunities and enhance the Marketplace proposition
- Serve as the expert on seller onboarding and Marketplace catalog
- Collaborate with partner teams to address issues and find solutions
- Data Manipulation (Microsoft Excel/Reporting)
- Quick understanding of various product systems
- Ability to manage multiple tasks efficiently
- Project Management skills
- Strong communication abilities
We offer a variety of benefits, including an annual bonus, generous holiday leave, private medical insurance, retirement savings plan, and more, ensuring a better daily life for you and your family.
- Annual bonus scheme of up to 20%
- Starting holiday leave of 25 days plus a personal day
- Private medical insurance
- Retirement savings plan with matching contributions
- Life Assurance
- Generous family leave options
- Employee Assistance Programme for mental wellbeing
- Colleague discounts and deals
- Ongoing learning and development opportunities
At Tesco, we strive to be every customer's preferred shopping destination, whether online or in-store. Our core purpose is to serve our customers, communities, and the planet better every day. We foster an inclusive environment where diversity is celebrated, offering equal opportunities for all. We pride ourselves on being a Disability Confident Leader and provide an inclusive recruitment process.
Our flexible working patterns cater to diverse needs, blending office and remote work environments. Regardless of background, everyone is welcome at Tesco.
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