Retail Assistant,

2 weeks ago


Cheltenham, Gloucestershire, United Kingdom John Lewis Full time

As a Partner, you'll feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers.

You'll be the face of John Lewis & Partners, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace.

You'd be working in a diverse team where you are free to be yourself, always.

You'll be supported to use your autonomy and empowered to make the right decisions for both customers and the business.

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.

We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.

It's an ethos each and every Partner works by and you'll carry into your own role too.

You will be a brand ambassador, engaging customers and offering informed and exemplary service.

You'll have a passion for merchandising and love to keep the shelves fully stocked ensuring customers can easily find their perfect product.


The role supports the delivery of a truly inspirational and differentiated shopping experience for John Lewis Customers by working cross functionally with Visual Merchandising and Selling Partners to deliver market leading merchandising and presentation standards of branch stock.


You will act as an ambassador for the John Lewis brand, playing your part in delivering outstanding service through exceptional communication and engagement with our customers.


Partnership Perks

  • Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role
  • Free hot drinks in our partner dining room and subsidised food in our partner dining room to name a few

Desirable experience skills and qualifications:

  • Previous experience in a customer service role
  • Previous experience in a stock management role

Additional information:

  • There are both permanent and fixed term contracts available across Hospitality, Operations, Selling and our Brand departments
  • Print off the job description now if you require it

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