Lead Generation Account Handler
2 weeks ago
Lead Generation Account Handler:
- Telford
- ARDLY852605
The Vacancy
We are seeking a Lead Generation Account Handler who will be based in Telford, you would be great at this role if you have a background in customer services or sales, or if your looking to start your career in the insurance industry.
- Input details of telephone calls into diary systems, always asking for advice when needed.
- Passing warm leads across to Sales Team.
- Ensure that company procedures and systems are followed and reviewed.
- Achieve daily targets, and produce accurate daily figures.
- Have required MI readily available.
- Liaise with other departments to attend to customers' needs.
- Linking to the correct product to match the clients' needs and expectations.
- Provide excellent customer service.
- Communicate with other departments.
Insurance knowledge is not required.
The rest is all about you as a person;
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience
- Be driven to learn and be curious, especially about the Insurance Industry
- Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us.
- Always demonstrate integrity, not only is this essential within a financially regulated organisation, it's also the right way to be
In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career.
Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pensions scheme for when you feel it's time to retire
- 24hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
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