Remote - IT support Engineer
1 week ago
Technical Support Engineer Client Location:
Staines, UK (Hybrid)
Starting:
Asap
Pay Rate:
£159 per day(PAYE Inside IR35)
Technical Support Engineer:
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.May be involved in customer installation and training.
Survey Tip:
In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.
Our Client is an American software company that offers businesses cloud computing solutions to manage digital workflows. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities.We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
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