Night Porter

2 weeks ago


Londonderry, United Kingdom Ebrington Hotel Full time

About The Ebrington Hotel


The Ebrington Hotel & Spa is a unique luxury venue and is situated in the heart of the city overlooking the River Foyle.

We understand the key to delivering exceptional quality of service comes from building a team of passionate professionals with a guest-focused attitude.


The Ebrington Hotel is now seeking to recruit a Night Porter for their premises, Ebrington Square, Derry-Londonderry:

Night Porter - Job Details

Contract:
Full Time Permanent


Start date:
TBC


Salary:
Competitive


Hours of work:
part time/casual


Main Duties and Responsibilities

  • Ensure the safety and security of guests and hotel premises during the night shift
  • Conduct regular patrols of the hotel and report any suspicious activity or potential security issues
  • Respond to guest requests for assistance and provide exceptional customer service throughout the night
  • Check guests in and out during the night shift
  • Assist with guest luggage and transportation as needed
  • Set up meeting and event spaces for the following day
  • Ensure that all public areas and backofhouse areas are clean and tidy
  • Complete nightly reports and reconcile any financial transactions that occur during the shift
  • Provide support to other departments as needed during the night shift
This list is not exhaustive.

Essential Criteria

  • Previous experience: Minimum of 2 years of experience in a similar role in a hotel or hospitality environment
  • Security awareness: Strong understanding of hotel security procedures and ability to respond appropriately in emergency situations
  • Customer service skills: Ability to provide exceptional customer service and interact professionally with guests
  • Attention to detail: Strong attention to detail and ability to accurately complete administrative tasks and reports during the shift
  • Flexibility: Ability to work a flexible schedule, including weekends and holidays as needed by the hotel.

Desirable Criteria

  • Background in a busy hotel environment

How to apply
-
The Ebrington Hotel is an equal opportunities employer._

Job Types:
Part-time, Permanent

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

Reference ID:
NP0624
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