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Customer Service Team Leader

3 months ago

Leatherhead, Surrey, United Kingdom Page Personnel Secretarial & Business Support Full time

This a new and exciting opportunity to join a fast growing business in the heart of Leatherhead who are looking for a senior addition to the team to help support with taking on new clients.

You will be responsible for supervising a medium sized team andhelp them develop into achieving their career goals.

Client Details


My client are a global business who operate worldwide and have a innovative ideas for the business to continue to grow with taking on new clients in 2023.

They have a hugely supportive working environment and offer amazing progression.

Description

The main duties include:

  • Supervising a busy team and providing support on a daily basis
  • Achieving call targets and SLA's
  • Providing solutions to customer and dealing with any complaints
  • Recording all customer case information onto the CRM system correctly
  • Sales support administration including invoicing

Profile
Excellent team player

Good communication both written and verbal

Attention to detail

People management skills

Driven and ambitious

Job Offer
Growing organisation

Career progression

Strong company values

Excellent company benefits