Game Master

2 weeks ago


Birmingham, Birmingham, United Kingdom MeetspaceVR Full time

ABOUT US
MeetspaceVR is a UK based Entertainment Company featuring Zero Latency games, VR Escape Rooms and more. Zero Latency is the global leader in Free-Roam Virtual Reality with 46 venues across the globe. We are now recruiting for a talented, customer focused Game Master for our Birmingham arena. Using proprietary technology, Zero Latency has created immersive worlds that go way beyond your usual anti-social VR experiences.


MeetspaceVR brings the best in large-scale, multiplayer Free-Roam Virtual Reality to Birmingham and is now expanding our amazing team to ensure we provide the best VR experience the UK has to offer.


THE TEAM
Crucial to the reputation we have developed is the team, which consists of Supervisors and Game Masters. GM's guide customers through their experience, in virtual worlds, with great energy and professionalism. Supervisors lead the team on a daily basis and ensure the smooth running of the store.

All of our team, no matter the role, must deliver high end customer service and possess a strong sense of pride and responsibility for the venue.


THE RIGHT CANDIDATE


We are seeking an individual who is enthusiastic and energetic that will leave a lasting impression on our intrepid explorers of new worlds.

You should possess the following qualities;

  • Experience in a customerfocused leisure setting.
  • Tech Savvy, although this is not a technical role some knowledge is required.
  • Mindblowing customer service skills.
  • Ability to adapt and respond quickly to lastminute requests and needs of our customers.
  • Strong problemsolving skills.
  • Thrive under pressure and in fastpaced environments.
  • Excellent time management.
  • Team player with great communication skills.
  • Professional appearance and demeanour at all times.
  • Ability to work varied shifts, mainly at weekends.
Responsibilities will include;

  • Meet, greet and signin groups of 18 players
  • Perform safety briefings for each group before their game.
  • Monitor game sessions, ensuring smooth transitions from one game to the next.
  • Postgame debrief, go through team scores and serve drinks.
  • Maintain and clean VR equipment after each use and ensure a smooth rotation process.
  • General store cleaning and upkeep
All team members must be reliable, punctual and well-presented with the ability to prioritise tasks. Team chemistry is a big factor in the success of the team.

INTERESTED?


Tell us why you are interested in this role and why you think you have what it takes to blow minds.


Job Types:
Part-time, Zero hours contract

Salary:
Up to £11.44 per hour

Expected hours:
per week

Benefits:

  • Employee discount

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Application question(s):

  • Are you available to work holidays and weekends?

Experience:

  • Hospitality: 1 year (preferred)

Work Location:
In person

Application deadline: 01/03/2024

Reference ID:
RV-BH-GM
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