Senior Hire Controller
2 weeks ago
About the Role
You will be providing full support to the Hire Desk Manager in all areas of internal sales, including customer service and hire transactions, while working closely with all members of the internal sales team to achieve pre-determined business objectives.
- Responding to all customer enquiries in a timely manner.
- Performing all aspects of product hire transactions: booking, recording, logistics, invoicing etc.
- Delivering all daily objectives, working to firm deadlines.
- Have the relevant experience (Product / Technical knowledge and length of service) to be able to train, support and/or supervise other Hire Controllers.
- You must be a team player contributing to the team, proactively shares information with all colleagues.
- Have the ability to train, coach, support and supervise other Hire Controllers and Hire desk.
- We require a strong communicator both verbally and in writing.
- Have significant experience of working in a Hire Controller role.
- Competent IT Skills:
- Microsoft packages: outlook/excel/word/powerpoint
- Advanced user of inhouse System Tools
- Be confident when dealing with customers on the telephone and communicating with people of all levels in the business.
- 30 days annual leave to include bank holidays
- Company Pension
- Life Assurance cover
- Save As You Earn Scheme
- Cycle to work scheme
- Free on site parking
- Free Tool Hire
- Training & Development Opportunities
- Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)
A Little Bit about Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
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