Working Groups Coordinator

2 weeks ago

London, Greater London, United Kingdom GSMA Full time

Department:
Technology

Department detail:
Working Groups

Location:
London

Position type:
Short term contract initially

Reporting to:
Working Groups Manager

About the GSMA


The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem.

Our mission is to further the strategic, commercial, technological, developing world and advocacy interests of our members. The GSMA produces industry-leading events such as

Mobile World Congress

,

Mobile World Congress Shanghai

,

Mobile World Congress Americas

and the

Mobile 360 Series

conferences.

Every day we work to harness the power of mobile to achieve our industry purpose - Connecting Everyone and Everything to a Better Future - through four main activities:

  • We provide strategic direction and thought leadership to our members
  • We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world
  • We advocate for the industry to regulators, policymakers and society as a whole
  • We convene the broad mobile communications ecosystem and adjacent industry sectors at our industryleading events
About the Team

What the hiring manager says
- "I am looking for a team player to join our Working Groups team at what is an exciting time for GSMA. After dealing with the issues of a global pandemic the Working Groups have gone through a period of change. We are now getting back on track to running our Working Groups meetings and services in a new environment. We are a close-knit team who are going through this change together and by supporting each other. I am looking forward to getting someone onboard who can share their ideas and experiences and come join us on this journey"_

  • Karola Rajoo, Assistant Working Groups Manager_
About the Role

  • Organising meetings and conference calls to defined meeting requirements, liaising with hosts and sponsors, managing bookings, invitations and agenda
  • Virtual meeting management or onsite management if required.
  • Notetaking to facilitate minutes
  • Assisting colleagues in follow up of activities arising from meetings
  • Managing the administration of Working Groups, procedures and documentation on the
  • Provide support to the Working Groups marketing team, Working Group Directors and Head of Working Groups.


This role will also largely involve providing administrative support to our Security Accreditation Scheme team who work alongside our Fraud and Security Working Group.


Duties for this will include:

  • Schedule audits (first / renewal / repeat/ wet / scope extensions) through liaison with auditees and auditors
  • Maintain SAS spreadsheet by logging all audit administration & status. Ensure SAS audit schedule is aligned with auditing companies.
  • Exchange and arrange signature of legal agreements
  • Raise fixed fee invoice requests for issue to auditees
  • Work with Finance to provide any additional GSMA information or documents requested by scheme participants as a prerequisite to pay SAS invoices.
  • Submit PO requests for auditor fees and audit expenses
  • Raise expense invoice requests for issue to auditees
  • Track payments. Monitor and followup with auditees on overdue invoices
  • Save all SAS documentation in wellstructured shared folders
  • Formally notify auditees of audit results following internal quality review of reports
  • Create and issue SAS certificates
  • Maintain list of accredited sites on SAS website
  • Request and log audit feedback forms
  • Issue letters to auditees confirming status of progress towards SAS accreditation (occasionally, in response to auditee request)
  • Review SAS status with SAS manager on a regular basis.
About You

  • Experience working in a servicefocused organisation
  • Be organised and systematic, able to follow set protocols
  • Be a good team player with flexibility to work on multiple projects simultaneously
  • Ability to respond to the demands of working for highlevel GSMA Officers
  • Ability to build relationships across the organisation as a whole.
  • Good stakeholder management to build relationships with Working Group members
  • Have a good telephone manner, writing skills, and the ability to understand and communicate instructions clearly
  • Be proficient (intermediate level or above) in the use of Microsoft Word, Excel and PowerPoint
  • Be able to demonstrate good customerfacing skills, be cool and friendly under pressure, understand cultural diversity and tailor behaviour and communication style when dealing with people of different cultures
Contract type

Short term Contractor

Worker type

Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulat

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