Student Readiness Specialist

1 week ago

Chesterfield, Derbyshire, United Kingdom Strategic Education, Inc. Full time
The Student Readiness Specialist (SRS) serves as a point of contact for prospective and newly enrolled student.

SRS aid and support Admissions by counseling prospective and enrolled students for readiness in preparation for the start of the term.

SRS provide extremely high-level customer service support through a variety of communication vehicles.

Essential Duties & Responsibilities:

  • Collaborate with University departments to resolve problems by clarifying issues; exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
  • Follow up to ensure resolution of every student query/issue.
  • Provide basic overview of all method of payments
  • Assist in solidifying valid Method of Payment including step by step financial aid walk through where needed
  • Collaborate and escalate potential issues with other Admissions and SAS resources
  • Closely track students' progress, through communication and analytics, for each academic term, to ensure enrollment and method of payment is solidified prior to the start of the term.
  • Review, outreach and complete temporary registration process, working in conjunction with the admissions team.
  • Identify high risk students and determine potential issues and providing resources and tools to resolve these issues.
  • An extensive amount of product knowledge is required for this job. This will include knowledge about academic programs, method of payments, basic admissions process, as well as knowledge in CS, CRM, Pinnacle, OnBase, NSLDS, COD, FAA and customer service.
  • Review and Approve Scholarships
  • Provide internal communication support through Microsoft Teams, VDN and other communicative support tools
  • Other duties as assigned.
  • This position requires some evening and weekend work

Job Skills:

  • Extensive product knowledge is required for this job. This will include knowledge about academic programs, method of payments, basic admissions process, as well as knowledge in CS, CRM, Pinnacle, OnBase, NSLDS, COD, FAA and customer service.
  • Exceptional customer service skills
  • Pursue selfdevelopment and learning
  • Build partnerships through excellent verbal and written communication
  • Be part of a positive team
  • Commitment to excellence in providing student services to ensure student success
  • Strong problemsolving skills
  • Strong organizational and time management skills
  • Commitment to working in collaborative environment, alongside other team members
  • Full computer proficiency in all Microsoft products
  • Able to easily navigate other software programs and forms of technology as needed.
  • Data Entry Skills
  • Listening, phone skills

Work Experience:

  • At least 3 years' experience in an educational setting providing direct service to students or 3 year experience in a customerservice focused environment.
  • Adult education experience preferred.

Education:

  • Bachelor's degree required

Other:

  • Must be able to travel 10% of time.
  • Must be able to lift 25 lbs.
  • Typical office setting.
  • Mobility within the office including movement from floor to floor.
  • Travel via plane, car, and metro may be required to perform this job.
  • Must be able to work more than 40 hours per week when business needs warrant
  • Access information using a computer.
  • Effectively communicate, both up and down the management chain.
  • Effectively cope with stressful situations
  • Strong mental acuity
  • Regular, dependable attendance and punctuality are essential functions of this job.

  • Science Teacher Qts

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Wayman Recruitment Group Full time

    Wayman Recruitment Group is currently seeking a qualified and experienced Science Teacher to join a fantastic school in Derbyshire for an April start. This is a great opportunity for an enthusiastic and dedicated individual to become part of a supportive team in a school that values the academic and personal development of its students.Is your CV ready If...

  • Juvenile Correctional Specialist

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Commonwealth of Virginia Full time

    Juvenile Correctional Specialist Position at Virginia Department of Juvenile JusticeNew year, new goals! Ready to make a difference? Join the team at the Virginia Department of Juvenile Justice, Virginia's only state government juvenile correctional facility. Let DJJ invest in you.About the job:Virginia Department of Juvenile Justice is currently seeking...

  • Teacher of Design

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Heritage High School Full time

    Job title: Teacher of Design & Technology and ArtGrade and salary: Main Pay Scale/ Upper Pay Scale Working pattern: Full time, part time will also be consideredContract term: Permanent The School: Heritage High School is an 11-16 Secondary School in Clowne, Northeast Derbyshire. Our aim at Heritage High School is to deliver a great Education to our students....

  • Teacher of Design

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Heritage High School Full time

    Job title: Teacher of Design & Technology and ArtGrade and salary: Main Pay Scale/ Upper Pay Scale Working pattern: Full time, part time will also be consideredContract term: Permanent The School: Heritage High School is an 11-16 Secondary School in Clowne, Northeast Derbyshire. Our aim at Heritage High School is to deliver a great Education to our students....

  • Teacher of Design

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Heritage High School Full time

    Job title: Teacher of Design & Technology and ArtGrade and salary: Main Pay Scale/ Upper Pay Scale Working pattern: Full time, part time will also be consideredContract term: Permanent The School: Heritage High School is an 11-16 Secondary School in Clowne, Northeast Derbyshire. Our aim at Heritage High School is to deliver a great Education to our students....

  • Geography Teacher

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Immediate Vacancy Teacher of Geography Required at Excellent Chesterfield AcademyAre you a passionate and dedicated Geography teacher ready to inspire students in a vibrant academic environment? Our highly regarded Chesterfield Academy is seeking a full-time Teacher of Geography to join our team immediately, with the role extending until December 2024.Role:...

  • Science teacher- Fantastic school in Derbyshire- April start

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Wayman Recruitment Group Full time

    Wayman Recruitment Group is currently seeking a qualified and experienced Science Teacher to join a fantastic school in Derbyshire for an April start. This is a great opportunity for an enthusiastic and dedicated individual to become part of a supportive team in a school that values the academic and personal development of its students.As a Science Teacher,...

  • SEN Teaching Assistant Phonics

    2 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    SEN Teaching Assistant (Phonics) Location: Chesterfield Start Date: September Contract: Full-Time with the possibility of becoming permanent Are you a dedicated and compassionate individual with a passion for supporting students with Special Educational Needs (SEN)? Do you have a strong understanding of phonics and a desire to help students improve their...

  • Teacher of Geography

    3 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Immediate Vacancy! Teacher of Geography Required at Excellent Chesterfield Academy Are you a passionate and dedicated Geography teacher ready to inspire students in a vibrant academic environment? Our highly regarded Chesterfield Academy is seeking a full-time Teacher of Geography to join our team immediately, with the role extending until December 2024....

  • Design Technology Teacher

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Urgent Opportunity: Design Technology TeacherAre you passionate about sparking creativity and innovation through Design Technology? Are you ready to take on a new challenge in a dynamic educational setting? If so, we have the perfect opportunity for youWe are urgently seeking a talented Design Technology Teacher to join our dedicated team at a challenging...

  • Peripatetic Specialist Teaching Assistant

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Teachers UK Limited Full time

    Teachers UK and Provide Education are looking to appoint a fulltime Peripatetic Specials Teach and Learning Assistant to work in and around the community areas of Hasland, Chesterfield.DUTIES AND RESPONSIBILITIES - SPECIFIC Tutor pupils on a 1:1 basis in off site locations or their homes based on need Have a caseload of pupils and take responsibility for...

  • Level 3 Teaching Assistant

    1 week ago

    Chesterfield, Derbyshire, United Kingdom LTF Recruitment Full time

    SEN Teaching Assistant | Chesterfield, S41 | £95-£105 | long-term to perm | ASAPAre you a welcoming and nurturing individual with a passion to help improve the education of children with special educational needs?LTF Recruitment are offering an exciting opportunity with our partnered alternative provision based in Chesterfield. We are looking for a level 3...

  • Food Teacher

    1 week ago

    Chesterfield, Derbyshire, United Kingdom GSL Education Full time

    Job DescriptionFood TeacherLocation: ChesterfieldSalary: £140 to £240 per dayPosition: Full Time, Part TimeStart Date: ImmediateGSL Education is in search of a passionate Food Teacher to join educational institutions in Chesterfield.Job SummaryA Food Teacher plays a vital role in educating students on various aspects of food, nutrition, and culinary...

  • Maths Teacher

    2 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Exciting Opportunity for Experienced Maths Teacher! Are you an experienced and enthusiastic Maths Teacher ready to take on a new challenge? We have the perfect opportunity for you! Our Outstanding Academy in Chesterfield is seeking a talented individual to join our team as a Teacher of Maths, covering for the Head of Department, with the ability to teach up...

  • Product Design and Food Technology

    4 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Are you passionate about sparking creativity and innovation through Design Technology? Are you ready to take on a new challenge in a dynamic educational setting? If so, we have the perfect opportunity for youWe are urgently seeking a talented Design Technology Teacher specialising in Product Design and Food Technology to join our dedicated team at a...

  • Product Design and Food Technology

    3 weeks ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Are you passionate about sparking creativity and innovation through Design Technology? Are you ready to take on a new challenge in a dynamic educational setting? If so, we have the perfect opportunity for you! We are urgently seeking a talented Design Technology Teacher specialising in Product Design and Food Technology to join our dedicated team at a...

  • Product Design and Food Technology

    1 month ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Are you passionate about sparking creativity and innovation through Design Technology? Are you ready to take on a new challenge in a dynamic educational setting? If so, we have the perfect opportunity for youWe are urgently seeking a talented Design Technology Teacher specialising in Product Design and Food Technology to join our dedicated team at a...

  • Teaching Position in Chesterfield

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Teaching Personnel Full time

    Teaching Personnel are working with a school in Chesterfield who are seaking an experienced Year 5/6 TeacherAre you passionate about shaping young minds and inspiring the leaders of tomorrow? We're seeking an enthusiastic Year 5/6 teacher to join our vibrant school communityWe believe in fostering a love for learning that extends beyond the classroom. As a...

  • Product Design and Food Technology

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Are you passionate about sparking creativity and innovation through Design Technology? Are you ready to take on a new challenge in a dynamic educational setting? If so, we have the perfect opportunity for youWe are urgently seeking a talented Design Technology Teacher specialising in Product Design and Food Technology to join our dedicated team at a...

  • Maths Teacher

    1 week ago

    Chesterfield, Derbyshire, United Kingdom Tradewind Recruitment Full time

    Exciting Opportunity for Experienced Maths TeacherAre you an experienced and enthusiastic Maths Teacher ready to take on a new challenge? We have the perfect opportunity for you Our Outstanding Academy in Chesterfield is seeking a talented individual to join our team as a Teacher of Maths, covering for the Head of Department, with the ability to teach up to...