Caseworker (London)

2 weeks ago


London, Greater London, United Kingdom Forces Employment Charity Full time

Caseworker

Job Role:


Forces Employment charity offer a specialist programme which supports Veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.


Principal Responsibilities:

  • Contact all clients within 48 hours of allocation.
  • Undertake needs assessments and develop support plan within 5 days of allocation.
  • Carry out an assessment using the Outcome Star, understand and record Employment and Housing status, and other assessments as required by the Regional Manager. Review assessments at 3 monthly intervals to understand and demonstrate progress.
  • Work with and empower client to engage with the support plan and goals agreed during their needs assessment.
  • Produce written report when requested highlighting support given to client and level of engagement.
  • Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client.
  • Support the regional manager and national manager to create and maintain strong working relationships with referring organisations in your region, including the Police and NHS Liaison and Diversion.
  • Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual.
  • Ensure that all activity is recorded on Salesforce case management system (CMS).

PERSON SPECIFICATION

Essential Competencies:

  • Highly motivated and independent, capable of working remotely across a wide geographical area.
  • Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system.
  • Ability to collaborate effectively with internal and external stakeholders.
  • Highly organised with strong IT skills and experience of using Case Management Systems.
  • Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
  • Driving licence and use of own car.
  • Empathy with and a good understanding of exforces personnel and the challenges they can face.
  • Strong communicator.

Desirable Competencies:

  • Experience of serving in the Armed Forces.
  • A working knowledge of the Justice system and experience of working with offenders or exoffenders.
  • Experience of using Outcomes Star.

To apply, please submit your?CV and cover letter by Midnight 24th February 2023
**Interviews to be scheduled for the week commencing the 6th March 2023

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