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Assistant Quality Assurance Business Partner

3 months ago

Middlesbrough, Middlesbrough, United Kingdom Helping Hands Home Care Full time

Location:
Middlesbrough


Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide.

The role of Assistant Quality Assurance Business Partner is crucial in ensuring the success of our North region by maintaining accurate files and ensuring we meet the standards set by CQC.

If you live in the North East of England, have impeccable attention to detail and a passion for all things compliance and quality assurance within the care industry, read on as this could be the role for you

Main responsibilities:

  • To support the regional compliance function and ensure there is a compliance driven culture across the region
  • To support the regional teams in the completion of internal compliance audits
  • Ensuring managers complete their audit actions plans in line with company requirements
  • To initiate, prioritise and manage a process for reviewing branches and the livein service that are underperforming within compliance and report any findings to the Regional Quality Assurance Business Partner
  • Ensure "Best Practice" is shared throughout the region to improve and exceed overall quality, compliance and service standards
  • To support the Quality Director and Quality Assurance Manager in the continual development of the Helping Hands brand
  • To support with the delivery of internal training sessions as and when required
To be successful in this role you will be self-motivated and will be passionate about person centred care. You will ideally have previous experience of compliance within the healthcare sector or very strong administration skills.

Benefits:

  • Career progression opportunities
  • Employee Assistance Programme
  • Benefits portal with access to a wide range of retail and hospitality vouchers
  • Car allowance of £4,800 a year
  • 23 days annual leave + Bank holidays