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Associate Research Consultant

3 months ago

London, Greater London, United Kingdom CoStar Group Full time

Associate Research Consultant - French Speaker - London - £52,500 p.a.

OVERVIEW


Research is the heart of CoStar, capturing market-critical information that enables our commercial real estate clients to make informed, high impact business decisions daily.

CoStar Group's research contributes to the most important segment of our economy, helping businesses open offices, retail stores, warehouses, and manufacturing facilities.

CoStar Group is seeking a bi-lingual French/English Associate Research Consultant to join our growing research organization and a newly created team researching the French market.


As a Associate Research Consultant, you will be responsible for ensuring clients maximize CoStar Group's marketing and information products - from helping brokers and owners increase the exposure of their listings on or marketplaces, to training new clients to run effective searches in CoStar.

Through these interactions, you will curate their listings, ensuring they are getting the most visibility on our platform. In addition, you will capture market-critical information that enables our clients to make informed high impact business decisions. Paramount to your success will be delivering exceptional customer support and ensuring we maintain and procure high-quality data.

As this is a newly created team capturing data for the French market, you will initially focus on data gathering and transition to your full responsibilities at a later stage in 2023.


RESPONSIBILITIES

  • Contribute to the growth of an accurate and complete database of commercial real estate inventory in France
  • Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
  • Monitor client usage and engage clients to use CoStar products in new and effective ways
  • Build and maintain mutually beneficial relationships with clients
  • Act as a first point of contact for new clients and support early adoption of the product
  • Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain realtime property and transaction data
  • Provide ongoing training and support to clients to increase product use and knowledge
  • Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
  • Partner closely with CoStar sales organization to effectively onboard and resolve client inquiries
  • Provide exceptional service to all clients with a heavy emphasis on personal attention

BASIC QUALIFICATIONS & EXPERIENCE

  • Fluent in French and English
  • Bachelors' degree
  • Eight or more months of experience in a customer service environment
  • Excellent communication skills, ability to deal with people at all levels of seniority.
  • Demonstrate a strong interest in the commercial real estate industry.
  • Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas

PREFERRED QUALIFICATIONS

  • Natural curiosity, persistence, and ability to conduct thorough investigative research
  • Proven success performing to metrics or key performance indicators (KPI)
  • Experience communicating with internal business partners and external clients by phone
  • Be goaloriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fastpaced environment
  • Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
  • Customerfocused approach to tasks, including a drive towards partnering with clients
  • Ability to work within a team environment as well as an individual contributor
  • Demonstrated knowledge of and/or experience within the commercial real estate industry
  • Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
  • Capability to accurately capture and enter data
  • Ability to be flexible and adapt to changing situations at a high growth company

WHAT'S IN IT FOR YOU?


Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.

As well as having an outstanding working environment based in the Shard, other perks include full private medical cover and member rewards, 28 days annual leave, a competitive pension, season ticket loans, birthday lunches and much more Take a look at one of our Senior Research Consultants talk about their experience Make an Impact:
Eoghan - Client Relationship Consultant - YouTube