German Speaking Customer Service Advisor 12 Month FTC
2 weeks ago
Salary:
circa £24,000
Location:
Hybrid - Nottingham, UK
Contract: 12-Month Fixed-Term (with possibility to extend)
Are you a fluent German speaker with a passion for customer service? We are looking for a dedicated and professional Customer Service Advisor to join our client's team on a fixed-term basis.
This role offers a unique opportunity to work in a dynamic B2B wholesale environment, handling a variety of customer service responsibilities.
Key Responsibilities:
Order Management and Processing:
Efficiently manage and process customer orders, ensuring accuracy and timely fulfillment.
Deliveries and Logistics:
Coordinate delivery schedules and logistics, ensuring customers receive their orders on time.
Returns:
Handle customer returns, ensuring smooth and efficient processing.
Customer Debit Notes:
Manage and process customer debit notes, ensuring all discrepancies are resolved promptly.
What We're Looking For:
Native Level Fluency in German:
Essential for effective communication with our client's German-speaking clients.
Professional Customer Service Experience:
Ideally within a B2B environment, showcasing your ability to manage complex customer interactions.
Intermediate Excel Skills:
Preferred for managing and analyzing data efficiently.
Commutable Distance to Nottingham:
Essential for fulfilling the hybrid working requirements of this role.
Why Join?
Private health cover
25 days holiday (prorated based on employment start date)
4% to 8% matched company pension contribution
50% of all company products
- many more
If interested, please apply or send your CV direct to
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