Dispensary Assistant
2 weeks ago
About the Role:
Needham Market Country Practice is looking for a dispensary assistant, who is qualified to dispense medication, to join their team of dispensers.
The job requires an ability to focus, be self motivated whilst working as a member of the dispensing team and good problem solving skills.
The role is 20 hours per week and these are split over 3 days: Monday, Friday and Saturday morning (9am-12pm)Main Duties and Responsibilities
- Checking and dispensing medication as per prescription
- Ensure patients sign their prescriptions, and collect charges, as required, checking patient exemption statements
- Dispense and record private prescriptions and collect specified charges
- Answering telephone calls and passing on messages as appropriate
- Dealing with problems and enquiries
- Inputting information onto the computer
- Ensuring that drugs are received and stored in an appropriate manner and in accordance with manufacturers' instructions
- Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
- Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and in good working order
- Taking prescriptions requests and dealing with queries from other agencies e.g. community nurses and support staff
- Using the computer to keep records up to date
- Dealing with queries from patients regarding their prescriptions.
- Handling and balancing prescription money
- Providing cover for annual leave and sickness
- To carry out any duties as required
- To work flexibly within the team and to provide cover as necessary
- be friendly and responsible, with good interpersonal skills
- be confident using computers as the role involves a reasonable amount of computer work
- project a positive and friendly image
- be able to deal with queries in a professional, courteous and efficient way
- have customer service experience
- be comfortable working in a fast-paced environment
About Us:
Needham Market Country Practice is a GP practice with more than 14,000 patients. We are a semi-rural practice based off the High street in Needham Market.
Our patients are very important to us and, as a team, we strive to keep patients at the centre of their care acting with compassion and understanding.
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