Freight Operations Apprentice
6 days ago
You will become skilled in receiving shipping orders & arranging/monitoring the progress/final delivery, developing experience, ensuring all contractual obligations & service levels are met.
Key Responsibilities:
As an apprentice, in addition to formal training, you will gain real hands-on experience in the following areas:
- Principles of International shipping (e.g. Incoterms)
- Key import and export procedures
- Networking by interacting with Global offices
- Customer service skills
- HM Custom's procedures in relation to the importation of goods from outside of the EU
- Liaison with shipping lines / airlines and transport providers for cost and routing information
- Basic consignment profit and loss
- IT systems and how they support the operation
- Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight
- Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations
- Preparation of customs documentation for import and export consignments moving by air, road and ocean freight
- Review new job requests, identifying and allocating the required Shipping team resources
- Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option
- Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met
- Liaising with project coordinators and other departments transport, warehouse, packing, finance to ensure the smooth running of jobs
- Develop relationship with allocated customers
- Ensures all customer enquiries are responded to promptly and professionally
- Adhere to Customs Compliance procedures and documentation
- Ensure each 'Job File' is fully and accurately completed reflecting all commercially relevant information and services provided
- Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
- Liaise with Transport & Warehouse teams on shipment or airfreight planning and coordination
- Liaise directly with overseas offices on shipment or airfreight planning and coordination
Skills and Experience:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Eager to learn
- Professional
- Team player
Qualifications
- GCSE or equivalent 5 GCSE's including maths and English (Grade Grade A*C/ 94) essential
Things to consider
Additional Information:
Annual wage
£15,000
Working week
Monday - Friday - hours of work 09:00 - 17:30 (flexibility on hours dependent on department)
Total hours per week: 37.5 hours a week
Expected duration
18 Months
What training will the apprentice take and what qualification will the apprentice get at the end?
International Freight Forwarding Specialist Level 3 Apprenticeship Standard:
- The apprenticeship programme design will be built around the standard and individual apprentice and employer needs
This will consist of:
- A fully embedded induction programme delivered by the employer and Seetec Outsource Training and Skills
- An initial assessment of your skills, knowledge and behaviours in order to develop and enhance your career and personal progression.
- In line with the with functional skills requirements set by the standard, (where applicable), we will analyse and continuously develop English and mathematics
- On the job training delivered by the employer
- Regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
- Identify, track and support 20% off the job training activities
- Quarterly formal progress review meetings; identifying learning achievements and next steps
- Individual learning plan this will be used as part of a professional discussion during your reflective progress review meeting and track the 20% off the job training progress
- A journey of learning activities over the length of the apprenticeship programme
What is the expected career progression after this apprenticeship?
- A permanent role for the successful person with the right attitude
- Future progression within the company
- A wellstructured personal development plan
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