Training Manager

2 weeks ago

London, Greater London, United Kingdom Regional Office United Kingdom Full time

Department:
Human Resources

Job Level:
Team Member

Job Type:
Full Time

Hours per week: 40

Job Reference:
req8691

Date Posted: 26 May

This is an exciting opportunity for a passionate and enthusiastic
Training Manager to join our L&D team.

The role of
Training Manager is to provide a full service of operational training support to the business through the effective development of Heads of Department and Departmental Trainers across a multi-brand portfolio.


Reporting to the L&D Manager in the UK, the role will be responsible for creating learning resources and coaching operational managers to build people capability.

The role will work closely with key stakeholders to ensure L&D interventions are effectively evaluated and deliver in line with the intended guest experience, with a measurable impact across the business

Our
Training Manager will:

  • Work in collaboration with key stakeholders to design and deliver learning interventions that support the business with building people capability in line with the respective brand intended guest experience and team member behaviour.
  • Proactively take an evaluative approach to learning interventions, and actively practices continuous improvement
  • Ensure all learning interventions are the most effective solution, utilising a blended learning approach including but not limited to online/elearning, classroom based training session with content control
  • Support the L&D Manager with the delivery of the apprenticeship strategy, specifically focusing on the management of the technical skills training providers, including chef and engineering programmes
  • Utilise team member feedback and a range of sources to analyse, develop and continuously improve the content and range of learning interventions available, and skills of respective trainers
  • Identify and develop a team of Inspirators to support operational managers to deliver the intended guest experience, in line with the respective brand blueprint
  • Ensure that the operational team members and managers with responsibilities for training delivery (including onjob training) possess the requisite skills and resources required to be effective at that training delivery, aligned to brand standards and brand blueprint
  • Network with key partners outside PPHE Hotel Group and remains uptodate on the latest trainings trends, developments and best practices
What are we looking for in a
Training Manager?

  • A proven track record as a Training Manager, with experience designing and developing L&D solutions
  • Knowledge of various training methods including coaching, workshops, classroom training, mentoring and elearning programmes
  • The ability to build and manage different stakeholders and collaborate effectively
  • The ability to think commercially about L&D and measure outcomes
Desirable

  • CIPD L&D qualification or equivalent
  • Firsthand operational management experience in hospitality
Why join us as a
Training Manager?

  • Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) these increase with service
  • Salary: Highly Competitive
  • Two meals per day, every day (including days off if you wish to come in)
  • Discounted gym memberships
  • Access to free financial and mortgage advice
  • Shift patterns shared at least 2 weeks in advance so you can plan your life around work
  • Discounted hotel staff rates
  • Great Learning and development opportunities

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