Operations Executive

1 week ago


London, Greater London, United Kingdom Datatonic Ltd. Full time

Join Our Team as an Operations Executive at Datatonic Academy

Are you ready to be part of an award-winning team that provides cutting-edge data solutions in the cloud? Datatonic is looking for a highly enthusiastic Operations Executive to help coordinate and manage the day-to-day administrative running of the business. This role is critical in supporting and organising the business as it grows, offering you the opportunity to have a real impact on the trajectory of the company.

Responsibilities

  • Oversee day-to-day operations of the Academy including scheduling training classes, logistics, and setup.
  • Work closely with our instructors to ensure seamless delivery of training classes to enterprise clients.
  • Ensure high levels of customer satisfaction by addressing any issues or concerns professionally.
  • Develop and implement processes to improve efficiency and effectiveness of operations.
  • Manage incoming feedback from learners and monitor KPIs for improvements.
  • Provide reports and updates to senior management on the status of operations.
  • Identify opportunities for growth and expansion of the Academy's services.

Requirements

  • We're seeking a highly organised individual with a minimum of 1 year of experience in operations or office management.
  • You should have excellent organisational skills and attention to detail.
  • Confidence in numeracy, analytical environments, and G-Suite tools is essential.
  • Strong communication and interpersonal skills with proficiency in English are required.

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