Business Planning Analyst

1 week ago


Brighton, Brighton and Hove, United Kingdom 15below Full time

About the Company:
From managing disruptions to providing personalized pre-departure communications and digital boarding passes, we develop cutting-edge technology to help businesses stay connected with their clients throughout their journey.
Established in the year 2000, we have expanded to become a prominent provider of passenger messaging solutions in the travel industry.
More than 60 airlines, railway companies, and travel management firms, including well-known names like British Airways, Flight Centre, Qantas, Ryanair, and JetBlue, utilize our notification platform for streamlined communication with their customers.


Job Title:
Business Analyst


Job Description:
As a Business Analyst, you will be an integral part of the Delivery team, contributing during project implementation, commercial proposal phases, and project initiation transitions. Your responsibilities will include:

  • Understanding customer and internal product business requirements and processes
  • Leading internal product analysis and definition
  • Validating requirements for client and internal projects
  • Creating documentation to support commercial and delivery procedures
  • Collaborating with teams to prioritize and manage multiple projects
  • Ensuring smooth transitions from proposals to project delivery
  • Providing necessary support to the Delivery team throughout project execution

Requirements:
Experience in business analysis for customer software/IT solutions, background in the travel industry with knowledge of airline systems, ability for overseas travel for client meetings, functional understanding of software applications, effective communication across all business levels, and a relevant degree or equivalent certification. Additionally, familiarity with Agile environments, vendor contexts, third-party APIs, and web service interfaces is advantageous.


Perks and Benefits Include:

  • 25 days annual leave with additional accrual based on tenure
  • Flexible public holidays
  • Private Medical Insurance and Life Assurance
  • Flexible working arrangements and family-friendly policies
  • Employer pension contribution and salary sacrifice schemes
  • Perkbox retail discounts and freebies
  • Friday 'wind downs' and social events
  • Flexible benefit schemes for tech, mobile, holidays, bikes, and season tickets
  • Certification with Flexa for a 'truly flexible employer' status

Additional Information:
Our organizational culture is deeply ingrained in our daily practices, emphasizing continuous learning and excellence. Travel plays a significant role in our operations, reflecting our core values. There is a strong emphasis on employee well-being, with comprehensive programs in place to support mental, physical, and financial health. From mindfulness activities to health benefits like eye care vouchers and flu shots, we prioritize the holistic well-being of our team.


Location:
Brighton/Hybrid
Employment Type: Full-time (37.5 hours per week)


Reporting Structure:
Reports to Business Analyst Lead


Interview Process:
1-hour virtual interview via Teams with our People Advisor and Business Analyst Lead



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