Patient Complaints Investigator

Job Introduction What you'll do Notting Hill Genesis, one of London's largest housing associations, are seeking a Complaints Investigator to join our dynamic, new Complaints Service. The Complaints Investigator will play an essential role in investigating complaints fairly and impartially to improve the experience of all our residents. How you'll do it...

Job Title: Complaint InvestigatorLocation: EalingContract Type: Temporary OngoingSalary: £21.65 Umbrella p/hOur client is seeking a Complaints Investigator to join their team. The successful candidate will be responsible for investigating and resolving all stages of complaints in a fair and impartial manner.Key Responsibilities:Provide excellent customer...

Lead Complaints InvestigatorSalary: National - ranging from £57,600 to £71,900 per annum and London - ranging from £63,300 to £79,100 per annum.Are you interested in leading a small team working in the Complaints Department dealing with high profile and complex complaints?The team/ departmentWe have an exciting opportunity for a talented Lead...

Senior Complaints Officer 25 per hour (umbrella) Full Time Contract ( 3 months ) This is a contract without a scope for extension working full time hours. The employer can offer hybrid working with 2-3 days worked from home. Investigating escalated and complex complaints (stage 2 and Ombudsman) Identifying and tracking commitments and learning...

The Quality and Patient Safety Team is looking for a committed and innovative individual with experience across all areas of quality and safety to join our team as the Patient Safety Investigation Lead. This is a brand new role, heading up our new Patient Safety Investigation Team.This is an exciting time to be joining an enthusiastic and collaborative...

Heart,Lung, and Critical care Clinical Group (HLCC) ensure that they provide the best response possible to patients that raise concerns about their care across our 4 sites. Due to temporary changes in the team we want to ensure that this is maintained over the next 6 months and are therefore providing additional support into the patient resolution team.This...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy's and St Thomas' NHS Foundation Trust in London for a Deputy Head of Patient Resolution.Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

Heart, Lung and Critical Care Clinical Group (HLCC) ensure that they provide the best response possible to patients that raise concerns about their care across our 4 sites.This is a fantastic opportunity for someone to come in and have insight into this regulated aspect of healthcare and make a difference to patient experience through complaints and...

Job overview This part time fixed term contract as a senior nurse is an integral part of our Acute & General Medicine (AGM) Directorate Quality Improvement Patient Safety(QiPs) team. The team consists of a B8a QiPs manager and 2 part time nursing roles supported by a B5 administrator. This position is ideal for a nurse who is passionate about improving...

Complaints Handler £ £27500 plus fantastic benefits Dynamite recruitment is looking to recruit an experienced Complaints Handler to join an award-winning business in Portsmouth. As a Complaints Handler you will be responsible for supporting a busy Customer Service / call centre team and will take full ownership of customer complaints from start to...

Complaints Officer required for our public sector client to work Hybrid£18.76 per hour PAYE6 months - possible extensionHybrid WorkingThis role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training.Take individual and...

Complaints Officer required for our public sector client to work Hybrid£18.76 per hour PAYE6 months - possible extensionHybrid WorkingThis role supports the senior complaint officer in the effective investigation of stage two complaints for all non-statutory services; this includes carrying out some investigations and delivering training.Take individual and...

The post holder will be responsible for ensuring that complaints received within the Division are registered accordingly and an appropriate investigation and response is completed. This will involve liaising with patients and complainants, staff at all levels within the organisation as well as various external organisations and stakeholders.To assist in...

Complaint HandlerA powerhouse within the professional services industry is looking for a Complaint Handler to join their team remotely on an initial 7 month contract.Key Responsibilities Take ownership of complaints that could be complex in nature across a full range of propositions and channels. Liaise with customers directly to make sure the nature of the...

Senior Complaints Lead (housing)Location:North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in the...

Job Description I've just taken on an exciting, new mandate from a growing client, based in London, who are looking for a candidate to join on an initial 12 month FTC. They're looking for someone that's comfortable investigating and assessing complaints, preferably from a wealth management background. Record, triage, investigate, and analyze complaints...

Complaints ManagerStart Date: ASAPContract: Initially 3 monthsHourly Rate: £35ltd per hourJob SummaryThis company is seeking a highly motivated and experienced Complaints Manager to join their team. As a Complaints Manager, you will be responsible for managing a team and dealing with senior managers on a regular basis. You will need to have experience...

Senior Complaints Lead (Housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre is excited to support a Housing Association in North London in their search for an experienced Senior Complaints Lead on an interim basis.Responsibilities:Lead the review of Stage 1 complaints transitioning to Stage 2Investigate Stage 2...

An exciting opportunity has arisen for a hardworking, enthusiastic and motivated individual to join the Trust Patient Safety Team as a Patient Safety Specialist (Band 8a AfC), within the Quality and Assurance Directorate.The Trust Patient Safety Department consists of 8 team members focused on improving patient safety and delivering the Trust's patient...

Complaints Manager Start Date: ASAP Contract: Initially 3 months Hourly Rate: £35ltd per hour Job Summary This company is seeking a highly motivated and experienced Complaints Manager to join their team. As a Complaints Manager, you will be responsible for managing a team and dealing with senior managers on a regular basis. You will need to have experience...