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Senior Complaint Investigator

3 months ago

London, Greater London, United Kingdom Novax Recruitment Ltd Full time
Senior Complaints Officer
25 per hour (umbrella)
Full Time Contract ( 3 months )
This is a contract without a scope for extension working full time hours. The employer can offer hybrid working with 2-3 days worked from home.
Investigating escalated and complex complaints (stage 2 and Ombudsman)
Identifying and tracking commitments and learning opportunities.
Escalating issues of non-compliance.
Previous experience working for a local authority is essential
phone number removed)
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