Commercial Account Handler

1 week ago


Milton Keynes, Milton Keynes, United Kingdom Christie Group Central Services Ltd Full time

Commercial Account Handler

Purpose

Responsibilities
Answering incoming calls and assisting customers with questions and enquiries;
Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer and conducting high quality work in relation to;

  • New Business,
  • Renewals,
  • Midterm adjustments,
  • Claims,
  • Queries,
  • Premium Finance Arrangements,
- and Issuing Cover Notes

Ensuring all business activity fully complies with FCA regulation and company procedures

Always promoting exceptional customer care standards

Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance

Actively securing renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover

Managing the premium finance process, from insurer schemes

Skills and Experience

  • Previous experience in an Account Handler role within a commercial broker environment
  • Working knowledge of most commercial insurance products
  • Experience of working to high standards of FCA compliance
  • I.T. skills including use of an insurance IT system, ideally Acturis
  • Strong organisation skills
  • The ability to work to a high level of accuracy
  • Exemplary customer service skills with the ability to build solid relationships with clients and insurers
  • Regulatory and compliance awareness
  • Willingness to work towards Cert CII or already hold qualifications

What we can offer

  • Negotiable Salary
  • Car allowance
  • 25 days holiday
  • Flexible Working
  • Income Protection if you fall ill.
  • Pension
  • Life Assurance
  • A real ability to influence the direction of the business.

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Milton Keynes: reliably commute or plan to relocate before starting work (required)

Experience:

Commercial Insurance Broker: 4 years (required)

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
Hybrid remote in Milton Keynes
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