Host/reservations Agent

2 weeks ago


London, Greater London, United Kingdom Petersham Nurseries - Lagoccia Restaurant Full time

Join The Petersham Nurseries Team

At Petersham Nurseries we want our teams to enjoy coming to work as much as our customers enjoy visiting us. Whether you are looking for a part-time role to work around existing commitments, or a full-time role with opportunities for career progression within our diverse business, we want to hear from you.


We are confident that our natural working environment is unrivalled, but we know it's our people that really bring Petersham Nurseries to life.

A family run business with family values, you'll be part of The Petersham story where we strive to elevate simple, wholesome food reflecting the seasons and our commitment to the environment.


_Host/Hostess & Reservations Agent for a beautiful premium Italian restaurant in the heart of Covent Garden._

What we offer:

  • Competitive salary
  • Training and Development
  • A good work/life balance with 28 days holiday allowance increasing with length of service
  • Opportunity to grow and progress within the brand
  • Supplier and Farm trips in the UK and Italy
  • Meals on duty
  • Pension Scheme
  • Refer a Friend Scheme
  • Employee Assistant Programme
  • Generous discounts at Petersham Nurseries Covent Garden & Richmond

Main Responsibilities:

  • To handle guest requests, enquiries, complaints and communicate accordingly
  • Always establish and maintain excellent guest relations
  • Provide outstanding customer service skills
  • Responsible for reserving tables in both venues, providing guests with general information about the other dining facilities available and building a good rapport with our guests.

You:

  • Previous experience as a Host/Hostess and Reservations Agent
  • Exceptional service standards
  • Passion for hospitality
  • Good communications skills
  • An engaging personality


As a Host and Reservations Agent at Petersham Nurseries Covent Garden, you will act as an ambassador for the exceptional service and cuisine that are hallmarks of our unique dining experience.

Your warm, personal attention provides a memorable first impression for guests of our restaurant & bar, making them feel welcome and valued.


Who we are

Capturing the unique spirit and rare beauty of its original home in Richmond, Petersham Nurseries Covent Garden brings nature and elegance to the heart of central London. This unparalleled lifestyle destination comprises of a delicatessen and wine cellar, two restaurants, event space and a central courtyard, Floral Court. True to the horticultural origins of the family business and the heritage of Covent Garden's past, there could not be a more fitting location for Petersham Nurseries' new venture into central London.

This is a very special opportunity to join an extremely friendly company, if you think this position is for you, please apply, we look forward to hearing from you

INDFOH
  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Haymarket Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Number Sixteen - Reservations Full time

    We have an exciting opportunity for a part time Reservations Agent (16 h to 24 h per week ) to join our highly successful team here at our Number Sixteen Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will...

  • Reservation Agent

    2 weeks ago


    London, Greater London, United Kingdom Haymarket Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Reservation Agent

    2 weeks ago


    London, Greater London, United Kingdom Support Office Reservations Full time

    As Reservation Agent, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone.This role is located in London's Fitzrovia, our central hub, sees a collection of diverse expertise...

  • Reservation Agent

    2 weeks ago


    London, Greater London, United Kingdom Ham Yard Hotel - Reservations Full time

    We have an exciting opportunity for a Reservations Agent to join our highly successful team here at our goregous Ham Yard Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...

  • Agent

    2 weeks ago


    London, Greater London, United Kingdom Reservations Full time

    #Join Our HappinessAre you the type of person who gets out of bed on the right side daily? If so, we'd like you to come and join our happiness as a Reservations Agent.Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it's our people that deliver it with their fun and caring attitude. We are always on the lookout for...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Join our team as a Reservations Agent at Sofitel London Heathrow We believe in fostering a supportive work environment, where our team is valued like family and our guests are treated like royalty Sofitel London Heathrow, located next to Terminal 5 of Heathrow Airport, is a luxurious retreat offering top-notch amenities tailored for the modern traveler,...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom The Lanesborough Full time

    We are looking for a talented and passionateReservations Agentto join our fantastic Reservations team at The Lanesborough.The LanesboroughAwarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and...

  • Specialist

    2 weeks ago


    London, Greater London, United Kingdom Reservations Full time

    Specialist - London, United Kingdom - Reservations Description _Join the UK's most dynamic collection of hotels and restaurants_ At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible...

  • Specialist

    2 weeks ago


    London, Greater London, United Kingdom Reservations Full time

    _Join the UK's most dynamic collection of hotels and restaurants_ At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience.Professionals who understand and believe in our values:...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Reservations Agent - Sofitel London Heathrow The Sofitel London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. Reservations Agent Competitive Plus Great Benefits We treat our team like...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom The Botree Full time

    Reservations Agent - LondonWe are currently seeking a Reservations Agent to join the Revenue Team at The BoTree Hotel. As a key member of the Revenue Team, you will implement proactive selling strategies and management procedures to optimise hotel revenues.The duties of our Reservations Agent include:Proactively selling to enhance revenue and guest...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Hana Consulting Full time

    Reservations Agent Arabic Speaker~ London, W1 ~ £35,000 per year inc service chargeHana Consulting is helping an established luxury hotel in Mayfair, Central London recruit for an experienced Reservations AgentReporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing...


  • London, Greater London, United Kingdom Marriott International Full time

    Berners Tavern at The London EDITION is looking for its next Reception & Reservations Agent Would you like a job that gives you... Late evening/Early morning tax allowance up to £20 Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000 £5 breakfast when staying in most of our European hotels Discounted food & drink in all our...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Royal Lancaster Hotel Full time

    Reservations Agent - LondonJoin the team that Always Cares Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Reservations Agent at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch...

  • Specialist

    2 weeks ago


    London, Greater London, United Kingdom Reservations Full time

    _Join the UK's most dynamic collection of hotels and restaurants_ At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience.Professionals who understand and believe in our values:...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom InterContinental London - The O2 Full time

    We treat our team like family and our guest like royaltyAt the InterContinental London - The O2, we are passionate about exploration and discovery.Located on London's vibrant Greenwich Peninsula, InterContinental London - The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Marlin Full time

    Marlin, a leading operator of Hotels, Serviced Apartments and Aparthotels is looking for enthusiastic Reservations Agents to join our Reservations team in London.As a reservations agent in Marlin you will:Provide support to customers and clients with making and managing their bookings. Carry out daily tasks to ensure that all guests have a smooth experience...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Lancaster Gate Hotel Full time

    Reservations Agent (part-time)Company DescriptionOur heart beats turquoise.Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.We create a home away from home for our guests with our shared...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom Caprice Holdings Full time

    We are looking for a Reservations Agent to join the team as part of Caprice Holdings.Working as a Reservations Agent within our Restaurants will give you exposure to a busy, high volume dining operation.Our Reservations Agent enjoy these benefits:Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group...