Reception & Reservations Agent
2 weeks ago
Berners Tavern at The London EDITION is looking for its next Reception & Reservations Agent
Would you like a job that gives you...
Late evening/Early morning tax allowance up to £20 Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000 £5 breakfast when staying in most of our European hotels Discounted food & drink in all our restaurants and bars Discounts for your friends and family Wellness and mental health programmes Flexible Scheduling 20 Holiday days (increasing with length of service) World class training and development, including leadership development and WSET Unlimited career opportunities (internationally and locally) Half price cinema tickets Specially curated discounts in thousands of shops Amazing staff parties much moreWe are looking for a friendly, warm and service-oriented Host or Hostess to join the team at the award-winning restaurant Berners Tavern in The London EDITION hotel.
This gastronomic gem under the direction of our Chef partner Jason Atherton boasts 140 covers, serving guests for breakfast, lunch and dinner. Berners Tavern is located in central London's Fitzrovia at The London EDITION and brings together, in a delicate balancing act, the integrity and character of a historic building with a simple, sophisticated design sensibility, creating a seamless blend of charisma and ease.
As Reception and Reservation Agent you will:
Be the face of the restaurant – the first and last impression the guest has of us Welcome guests warmly and personally Give a fond farewell that encourages guests to return Ensure guests are seated correctly in the restaurant according to the floor plan Communicate any important guest information to the waiting team and management Work as part of a team Take responsibility for ensuring a seamless guest experience name a fewOur most successful Reception and Reservation Agent is someone who:
Understands the impact of their job in the overall guest experience Loves to meet new people Is a team player Takes pride in delivering sophisticated, personalised service Is a great communicator Has previous experience of using OpenTable or a similar reservations system (however this is not essential) Has fun while doing their jobEDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.
If this sounds like the perfect place for you, apply to be our next Reception and Reservation Agent today
EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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